What are the responsibilities and job description for the Account Executive, The Foundation (June 2025) - Monsters & Charge position at Cleveland Cavaliers?
Cavaliers Holdings LLC is committed to delivering epic experiences for our fans, team members, community, and the world. Fueled by a diverse, equitable and inclusive culture, we strive to recruit individuals that will be enthusiastic and purposeful in carrying out our vision as Transformative Leaders in Sports and Entertainment. If you are ready to work in the fast-paced and high-energy setting of the Cavs, Monsters, Charge, Legion and Rocket Mortgage FieldHouse— then we want to talk to YOU!
JOB SUMMARY:
You're ready to shoot for something BIG in your career, and we've got the playbook to get you there! We believe that our team members are the best in the industry and are always looking for new, game-changing talent to join our team. The Cleveland Monsters and Cleveland Charge seek coachable, dedicated individuals who possess superior listening and communication skills, and are eager to learn the art of selling.
As the newest members of our entry-level sales program, 'The Foundation', we will provide you with everything you need to grow a long-lasting career in the sports industry. This program will prepare you with the skills to take your next step into our senior level ticket sales, service and retention, and group sales positions with the Cleveland Monsters and the Cleveland Charge. The only thing missing is YOU!
** This is an entry-level, temporary position, beginning in June 2025, that will generally conclude in May/June 2026 once the 2025-26 season(s) comes to an end.
** This position requires working nights, weekends and occasional Holidays.
We provide:
- A competitive bi-weekly salary
- Attractive commissions
- Convenient and free downtown Cleveland parking
- Comprehensive health, dental & vision insurance coverage
- Paid Time Off & Paid Holidays
- A vibrant and professional work atmosphere that fosters personal and professional development
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Embrace a highly coachable approach to excel in the sales process through comprehensive onboarding and training.
- Proactively make a minimum of 80 phone calls per day
- Demonstrate the ability to generate self-sourced business leads.
- Drive revenue growth aligned with targets established by our leadership team, encompassing Memberships, Group Tickets, partial plans, and suites for both the Cleveland Monsters and Cleveland Charge.
- Be a great teammate! Collaborate seamlessly with The Foundation team, contributing to the collective growth and success of your colleagues.
- Exhibit the core qualities of the Five Characteristics: a strong work ethic, unwavering passion for your craft, a positive attitude, natural leadership, and a continuous thirst for learning.
- Attend each Monsters and Charge home game with a focus on engaging clients, delivering exceptional customer service, and maximizing revenue opportunities.
REQUIRED QUALIFICATIONS:
- Associates Degree required, Bachelor's Degree preferred.
- Sales experience preferred, not required.
- Availability to work all Monsters & Charge home games, including nights, weekends, and some Holidays.
- Viable drivers license and means of transportation to attend offsite Charge games and various other events.
- A strong sense of professionalism and teamwork.
- A burning desire to grow a career in the business of sports.
- A competitive spirit.
- An openness to learn.
- A relentless work ethic.
Website: https://www.nba.com/cavaliers/thefoundation
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
