What are the responsibilities and job description for the Business Development Specialist - Cleveland Charge position at Cleveland Cavaliers?
Cavaliers Holdings LLC is committed to delivering epic experiences for our fans, team members, community, and the world. Fueled by a diverse, equitable and inclusive culture, we strive to recruit individuals that will be enthusiastic and purposeful in carrying out our vision as Transformative Leaders in Sports and Entertainment. If you are ready to work in the fast-paced and high-energy setting of the Cavs, Monsters, Charge, Legion and Rocket Arena— then we want to talk to YOU!
JOB SUMMARY:
The Cleveland Charge are owned by a group lead by the Cleveland Cavaliers and majority owner, Dan Gilbert, under the 'Rock Entertainment Group' umbrella. Considered one of the premier sport businesses in the NBA G League, the Charge play their home games at the historic Cleveland Public Hall and are the Development League franchise of the Cavaliers. Rock Entertainment Group, the Cleveland Cavaliers, and Cleveland Charge are annually recognized as one of the absolute best work cultures in all of sports business.
The Cleveland Charge are seeking a Business Development Specialist that will focus on generating revenue through selling season ticket memberships, contractually obligated premium seating, group tickets, partial plans, and more. This role emphasizes setting face-to-face sales meetings with fans and business leaders through outbound cold calling. The ideal candidate has prior sports ticket sales experience with a proven track record for generating revenue at a high level and achieving sales goals.
** Candidates MUST have flexible availability, including nights, weekends and occasional holidays.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Generating ticket package sales through cold calling, face-to-face appointments, arena tours, and in-game selling.
- Prospecting new leads daily (businesses, groups, etc.).
- Set meetings with key decision makers of community and corporate groups.
- Developing professional relationships with current clients and generating referrals for additional revenue opportunities.
- Providing top-notch customer service is a must.
- Must meet all sales revenue goals as provided by Team Leader.
REQUIRED QUALIFICATIONS:
- Bachelor’s degree in business, sales, marketing, sports management, or a related field preferred.
- 1 year of sports sales experience preferred.
- Must have flexible availability, including evenings, weekends, holidays, and all Cleveland Charge home games.
- Basic computer skills (Microsoft Office platforms).
- Strong customer-first mindset with a passion for building relationships and delivering exceptional service.
- Sales-oriented approach with excellent communication, organization, and problem-solving skills.
- Possesses a positive attitude.
- Strong verbal and written communication skills.
- Strong time management and organizational skills.
- Ability to work effectively as part of a team.
- Ability to communicate and collaborate with a diverse group of colleagues.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
