What are the responsibilities and job description for the Retail Coordinator (Pinecrest Location) position at Cleveland Cavaliers?
Cavaliers Holdings LLC is committed to delivering epic experiences for our fans, team members, community, and the world. Fueled by a diverse, equitable and inclusive culture, we strive to recruit individuals that will be enthusiastic and purposeful in carrying out our vision as Transformative Leaders in Sports and Entertainment. If you are ready to work in the fast-paced and high-energy setting of the Cavs, Monsters, Charge, Legion and Rocket Arena— then we want to talk to YOU!
JOB SUMMARY:
Under the direction of the Retail Manager, the Retail Coordinator will assist with the day-to-day sales, operations and administrative initiatives of 'Center Court', our newest retail team shop location at Pinecrest Shopping Center in Orange, OH.
This individual will coordinate and execute special projects as needed within the Retail space. Facilitates effective communication throughout the entire Retail department, and supports both front and back of house roles as needed. Maintains working knowledge of overall Retail business and can work independently to prioritize and execute goals, maximize resources and productivity, troubleshoot issues and solve problems.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Assist operations team with day-to-day administrative and logistical duties as assigned.
- Work with Retail Leadership Team to create, track, analyze metrics and communicate results as needed.
- Coordinate organizational efforts in retail operations warehouse and office areas.
- Maintain detailed daily communication with the Retail Store Manager pertaining to priorities and results.
- Demonstrates expertise in all POS functionality, including troubleshooting hardware and software issues.
- Support and maintain retail fixture, supply and merchandise inventory.
- Be a resource for Retail team members to ensure execution of best practices in all areas of responsibility.
- Fully understands all aspects of operations and can execute initiatives with minimal supervision.
- Provides guidance or instructions to other team members in demonstrating how to perform tasks and procedures or resolve problems.
- Perform other duties as assigned by leadership.
REQUIRED QUALIFICATIONS:
- 2 years of experience in a retail store / inventory management environment, preferably having experience in sports clothing, department stores or specialty stores.
- Must be customer service oriented with a passion for achieving and operating a highly professional retail environment.
- Positive attitude and work ethic are a must.
- Excellent verbal and written communication skills.
- Ability to work independently or in a team in a fast-paced environment.
- Ability to work evenings and weekends.
- Ability to lift and transport items weighing up to 50lbs.
- Ability to spend up to 100% of work time standing or moving. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis.
ADDITIONAL INFORMATION:
- Store hours will be 10:00am-8:00pm (Monday-Saturday) and 11:00am-6:00pm (Sunday).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
