What are the responsibilities and job description for the Rocket Arena Promotional Team (Part-Time) position at Cleveland Cavaliers?
Cavaliers Holdings LLC is committed to delivering epic experiences for our fans, team members, community, and the world. Fueled by a diverse, equitable and inclusive culture, we strive to recruit individuals that will be enthusiastic and purposeful in carrying out our vision as Transformative Leaders in Sports and Entertainment. If you are ready to work in the fast-paced and high-energy setting of the Cavs, Monsters, Charge, Legion and Rocket Arena— then we want to talk to YOU!
JOB SUMMARY:
The "Rocket Arena Promotional Team (Part-Time)" is a co-ed, interactive group who represent the Cleveland Cavaliers, Monsters, and Charge on the arena concourse at all home games and off-site activations.
Roles include, but are not limited to the following: Driving Fan Club profile creations and Kids Club Membership enrollments, face painting, applying temporary tattoos, assisting with photo booth stations, concourse games, interactive and inflatable activations.... and much more! We are currently searching for team members to join our team for the rest of the 2025 season and beyond.
This is a part-time, hourly position that requires working a minimum of 50% of all Cleveland Cavs AND Cleveland Monsters home games, including some pre-season and post-season events.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Assist in the setup and teardown of concourse activations before, during and after Cavs and Monsters home games.
- Lead Concourse Activations, including, but not limited to:
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- Fan Central/Kids Club
- Kid Nation
- Chuck-a-Puck
- Express-Yourself-Tattoos and Face Paint
- Photo Booth
- Sign Making Stations
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- Assist with fan interactive activities during games and events, including, but not limited to:
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- Fan waiver process
- Fan interactive games
- Lead Generation Sign Ups
- Contest Entries
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- Assist in the setup and teardown of concourse related activities and off-site events.
- Assist with the annual Cavs “All for Fun Tour” and the annual Monsters and Charge “Summer Tour” from May to September.
REQUIRED QUALIFICATIONS:
- Candidates must maintain a fan first attitude ensuring strong and positive engagement amongst event attendees while working on various activities throughout the concourse for Cavs and Monsters home games and pre/post-season events.
- Must have reliable transportation to and from Rocket Arena and & off-site outreach events and other ancillary events.
- Must be able to work at least 50% of Cavaliers off-site events, regular season games and postseason games.
- Must be able to work at least 50% of Monsters off-site events, regular season games and postseason games.
- Must be available to work a select amount of events each year from May-September for the Cavs “All for Fun Tour” and the Monsters “Summer Tour.”
- Must have a flexible schedule and be available to work weekdays, weekends and occasional holidays.
- Must be able to arrive at Rocket Arena at least two hours before the start of each home game / event.
- Must be able to lift 30 lbs.
- Demonstrated knowledge and enthusiasm for the Cleveland Cavaliers and Cleveland Monsters.
- Excellent interpersonal and communication skills.
- Customer service experience is preferred.
- Must have the ability to follow instructions and make decisions on the spot.
- Must collaborate well in a team environment.
- Artistic ability and special talents are considered a plus.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
