Ambulatory Pharmacy Manager - Specialty Pharmacy

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.     

As Ambulatory Pharmacy Manager, you will oversee the activities of the Pharmacy to provide outpatient services for patients of all ages. You will direct daily operations, review and interpret physician orders, maintain adequate supplies and fulfill other pharmaceutical tasks as needed. In this role, major aspects of your focus include collaborating with HR, participating in call center operations and ensuring accreditation standards and compliance. Not only does this position offer opportunities to enhance your skills but also grow within the largest integrated delivery network and health-system owned specialty pharmacies. 

A caregiver in this position works a hybrid schedule from 7:00AM – 6:00PM. 

A caregiver who excels in this role will:  

• Supervise the activities of Pharmacists and support staff assigned to the store and ensures accurate and timely preparation and processing of orders. 
• Assume responsibility for safe and accurate handling of all funds and records. 
• Review and interpret all physician orders for processing, rationality, dosage form, allergies, interactions, incompatibilities, etc. 
• Advise prescribing physician of inconsistencies, recommend alternate medications and determine proper quantities to be prepared/dispensed. 
• Provide drug information to physicians, nurses, patients and other appropriate individuals by consulting with physicians regarding all drug therapy requested 
• Clarify physician orders and assist physicians in investigating new and alternate medications to be used. 
• Instruct patients regarding individual mediation therapy. 
• Enter patient and medication order information into pharmacy computers to facilitate medication dispensing. 
• Coordinate the third-party prescription process by ensuring accuracy of information, including patient name, physician provider numbers, product name or NDC number, directions, directed daily usage and corresponding quantities. 
• Supervise personnel functions, analyze workflow and adjust scheduling as needed. 
• For specialty pharmacy, develop clinical documentation standards as required by URAC and other internal and external regulatory groups and customers. 
• Develop integrated team and individual goals tied to overall specialty pharmacy goals. 
• Adhere to direct report payroll budget and other budget areas defined by Senior Director. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's of Science in Pharmacy from a university accredited by the American Association of Colleges of Pharmacy 
• Current state licensure as a Registered Pharmacist (RPh) or eligible within 90 days of hire 
• Completion of a Board of Pharmacy approved course in the administration of immunizations for managers in Retail Pharmacy 
• Current Basic Life Support (BLS) certification through the American Heart Association (AHA) for managers in Retail Pharmacy 
• Completion of a Health-system Pharmacy Administration and Leadership (HSPAL) PGY2 Residency
• Four years of pharmacy experience, including at least one year of leadership experience

Preferred qualifications for the ideal future caregiver include:  

• MS, MBA or PharmD  
• Board Certification (BCACP/BCPS) and/or residency training 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

• Typical physical demands include a high degree of dexterity sufficient to operate a personal computer in the course of the work, normal or corrected vision, extensive sitting and frequent walking.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.