Department Supervisor IV - Head and Neck

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

The Department Manager IV will bring a wealth of experience to creating and managing top-performing teams within the Cleveland Clinic system. In this role, you will oversee a team of 28 Administrative Assistants and Surgical Coordinators, working together to sustain the high-functioning Head and neck Department. You will ensure the program continues to meet the greatest standards of patient care, while driving success in value-based operations, building strong workplace relationships and coaching fellow caregivers. This position allows you to hone your leadership skills and explore the endless opportunities supplied by Cleveland Clinic.

A caregiver in this position works days from 7:30AM - 4:30PM or 8:00AM - 5:00PM.

A caregiver who excels in this role will:  

• Supervise caregivers and the technical and administrative functions of an assigned group. 
• Act as a technical resource for team members.  
• Implement goals consistent with assigned clinical and non-clinical units to achieve goals.  
• Maintain staffing levels and ensure cross coverage.  
• Approve and schedule paid time off and leave requests.  
• Provide leadership and training.  
• Coordinate and provide orientation and education.  
• Analyze workflow and procedures.  
• Identify and implement opportunities to improve procedures, processes, speed, quality and effectiveness.  
• Develop an effective work team.  
• Encourage and support morale building activities. 
• Lead and implement large process improvement projects.  

Minimum qualifications for the ideal future caregiver include:  

• Associate’s Degree and four years of related supervisory experience OR High School Diploma/GED and six years of experience OR Bachelor’s Degree and two years of experience 

Preferred qualifications for the ideal future caregiver include:  

• Bachelor’s Degree 
• Healthcare experience 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• Ability to travel throughout the hospital system
• In some locations, ability to transport up to 25 pounds 
• May require the ability to operate various types of powered material handling equipment.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $27.65

Maximum hourly: $42.17

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.