Department Workleader - Neurology

At Cleveland Clinic Lou Ruvo Center for Brain Health, our caregivers are dedicated to helping patients cope with and manage the effects of memory loss. Come join us in our efforts to provide effective, evidence-based treatment with the latest technologies and approaches. Here, you will make a difference in the community, gain unmatched hands-on experience, enhance your skills and build a rewarding, life-long career at one of the most respected healthcare organizations in the world.

As Department Workleader of Neurology, you serve as a supportive, knowledge and reliable resource person for the Patient Service Support (PSS) team. You will focus on performing various essential tasks that facilitate quality care, unit cohesion, efficient workflow and appropriate training. Some of your responsibilities may include guiding outpatient PSSs, initiating improvements, manning the reception desk and more. Ultimately, all your work is essential to ensuring patients, families and visitors have the best experience possible.  

A caregiver in this position works days from 8:30/9:00AM - 5:00PM, with varying weekend requirements. 

A caregiver who excels in this role will:  

• Serve as the work leader and perform various duties to support the department.  
• Coordinate resources for daily assignments and coordinate work schedules.
• Distribute work to maintain departmental workflow and desk coverage.  
• Supervise the department function and resources in the absences of the manager.  
• Participate on project teams to build competency around specific department tools and methods for organizational performance improvement.  
• Conduct quality monitoring by providing training, recommending improved processes and maintaining documented processes and procedures.  

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED and three years of experience coordinating multiple tasks OR Associate’s Degree and two years of experience OR Bachelor’s Degree and one year of experience 
• Based on department/institute needs, Valid Driver’s License (VDL)and automobile insurance coverage 

Preferred qualifications for the ideal future caregiver include: 

• Leadership experience or experience providing work direction 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ 

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $17.25

Maximum hourly: $26.31

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.