What are the responsibilities and job description for the Health Unit Coordinator - Internal Medicine Telemetry position at Cleveland Clinic?
Health Unit Coordinator - Internal Medicine Telemetry
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Health Care Coordinator, you will provide a high level of customer service to patients, families, visitors and employees to help create the best experience possible. You will be responsible for administrative and clerical duties to ensure efficient operational flow in the assigned department.
A caregiver in this position varying shifts from 7:00Am - 7:30PM and 7:00Pm - 7:30AM.
A caregiver who excels in this role will:
- Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
- Respond to patient call lights and make rounds.
- Assist with processing patient admissions, transfers and discharges.
- Assist patients and families with wayfinding and direct them to available resources.
- Assemble and maintain patient medical records and other documents related to patient care.
- Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Minimum qualifications for the ideal future caregiver include:
- High School Diploma or GED.
- One year of experience in a customer service-related role
- Experience with typing, computer training or equivalent coursework
Preferred qualifications for the ideal future caregiver include:
- College degree
- Microsoft Office experience
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
- Full range of motion, manual and finger dexterity and eye-hand coordination
- Frequent data entry
- Standing and walking for extensive periods of time
- Normal or corrected speech, hearing and vision
- Some exposure to communicable disease or body fluids
Personal Protective Equipment:
- Follow standard precautions using personal protective equipment as required
Salary : $1,000 - $1,000,000