Lead Systems Analyst

Manages and leads automated system projects through all phases of the system development life cycle including the design, development, implementation, modification, planning, estimating, feasibility testing and evaluation of automated systems. Makes recommendations concerning all of the above. Provides input to the manager concerning software evaluations. Manages the routine support efforts, including balancing team assignments. Coaches and gives ongoing reviews of employee performance. Supports the continuous process of optimizing department resources. Provides best solutions to identified needs, meeting operational and business objectives, technology capabilities, and human resource requirements. Maintains the ongoing service relationships between the IT department and its direct application customers, and is a liaison to other departments and entities. Provides after-hours support.

Responsibilities:

• Leads IT projects, including planning, obtaining customer input and projecting resource requirements.
• Reviews system requirements with customers and translates requirements into specific functions or deliverables.
• Analyzes flow chart processes and recommends ways to reduce steps and increase efficiency through use of technology.
• Plans, schedules and manages multiple projects requiring computer resources including project scheduling.
• Other duties as assigned.

Education:

• Bachelor's degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field.

Certifications:

• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.

Complexity of Work:

• Understanding of networking/distributed computing environment concepts.
• Understands principles of client/server configuration.
• Excellent knowledge of messaging technology and project management skills.

Work Experience:

• 6 years of system implementation experience, including directing, planning and scheduling a major information system project.
• Strong analytical, administrative, presentation, and project management skills are required.
• Must have strong communication skills (both written and verbal) and the ability to work independently.
• Offset: High School Diploma / GED or equivalent and 9 years of experience.
• Offset: Associates Degree and 7 years of experience.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment. 
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.
   

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $40.48

Maximum hourly: $61.74

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.