What are the responsibilities and job description for the General Manager (GM - Hotel/Resort) position at Cleveland Construction, Inc.?
Summary:
A hotel management group is seeking an experienced hospitality manager to manage a resort in the Cincinnati area. The successful candidate will have 10-15 years of experience in managing a hotel/resort including developing and implementing a business plan and financial management. Looking for experience with building and implementing budgets, a track record of profitability, experience managing a large hotel with many amenities, experience with F&B, events, and marketing. This person will have a good track record of managing employees and will be a go-getter. The successful candidate must have excellent interpersonal skills to lead, manage and influence team members and guests. This position will report directly to corporate headquarters.
Skills/Knowledge:
• Strong personal, technical and conceptual skills
• Capacity to motivate, lead and boost morale of team members
• Effective time management and logical decision-making ability
• Strong focus on quality and attention to detail
• Guest relationship management and interaction
• Ability to interface with the home office operations and implement current company programs and policies
• Perform a key role in annual planning, budgeting, and identification of resources needed
• Monitor the financial progress of the resort on a regular basis and hold regular status meetings with the team.
• Ensure documents are organized and in compliance with Company procedures
• Able to effectively resolve issues in a professional manner
• Ability to oversee housekeeping, events, and F&B, etc.
• Must have financial knowledge in developing budgets, cash flow analysis, receivables/billings, etc.
• Monitor operations and prepare progress reports to the home office
• Understanding of state and local employment laws and IRS regulations, around the hospitality industry
Qualifications:
• Excellent verbal and written communication skills
• Capacity to work well under pressure
• Demonstrated experience working with cross functional team members to achieve goals
Education/Experience:
• A four-year/bachelor’s degree in hospitality management, operations or equivalent
• Minimum 10-15 years of experience in hospitality management
Computer Technology:
• Must have excellent computer skills including MS Office and MS Excel
• Proficient in the use of personal computers including iPad/tablet device
• Basic knowledge of uploading and managing web based document storage
Physical Demands / Working Conditions
• Reliable transportation to and from the resort
• Able to work in all elements of the outdoor environment which include the heat, cold, rain, snow, wind, etc.
• Able to access all areas of the jobsite that includes stairs, scaffolding, ladders, elevation changes, etc.
• Capable of working in physical positions that may include kneeling, sitting, standing, squatting, bending over, etc. and an ability to carry up to 50lbs.
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