Major League Line Cook

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians.

The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field.

PRIMARY PURPOSE:  Execute a world class food service, as part of the Cleveland Guardians organizational nutrition philosophy, to optimize health and performance of Cleveland Guardian players, coaches, and staff. 

The Line Cook is responsible for preparing and cooking specific menu items, following recipes, and standards, as outlined by the managing Chef. They are responsible for ensuring timely execution of assigned tasks while maintaining cleanliness and adhering to food safety regulations; key duties include but are not limited to prepping ingredients, cooking dishes using various methods like grilling, frying, or sautéing, plating food according to presentation guidelines, and maintaining a clean and organized workstation. 

RESPONSIBILITIES & DUTIES:

Primary responsibilities include the following practices implemented during spring training, the competitive season, and the offseason:

• Meal production: Assist in executing the menu according to kitchen and dietary standards.
  • Contribute to the team process of food service, following proper methods of preparation and cooking techniques.
  • Work collectively with culinary staff in preparing dishes, finishing garnishes, and firing foods to meet service times and guarantee meal freshness.
  • Ensure all meals are prepared in accordance with HACCP protocols.

• Kitchen Maintenance/Safety: Contribute to organizing kitchen processes, ensuring HACCP procedures are followed, and keeping the kitchen and equipment in sanitary and working condition.
  • Ensure food quality standards by consistently monitoring the temperature of food.
  • Maximize food safety and minimize waste by ensuring product is FIFO/other best practices for storage.
  • Assist in dishwashing plates, silverware, and cooking equipment.
  • Maintain kitchen equipment by performing regular inspections of the kitchen to determine/recognize deficiencies and communicate with Chefs.
  • Help implement daily, weekly, monthly, and quarterly “gold standard” food safety and sanitation protocols for all stages of food preparation by researching and recommending best practices while ensuring compliance with all HACCP policies.
  • Assist with Chefs’ forecasting of food and non-food products (chemicals, packaging, paper, etc.) utilizing menu & order guide to guarantee timely arrival and storage of products.
    • Help maintain par stock standards of operation to prevent 86ing items
    • Collaborate with chefs on current inventory, kitchen needs, and keeping par stocks.
• Conduct Continuous Self/Domain Development
• Assess personal and professional development opportunities for continuous improvement and innovation of processes, recipes, and preparation methods to maximize efficiency.
• Align with other departments to support professional development.
• Be familiar with organizational endorsed resources. 

The above information is not a complete list of the responsibilities, duties, and skills required for this position. No part of this job description restricts management’s right to assign additional responsibilities to this job at any time.

ROLE REQUIREMENTS:

• Knife skills: Proficiency in using knives to chop, slice, and dice ingredients accurately and safely. 
• Cooking techniques: Understanding of various cooking methods such as grilling, sautéing, frying, roasting, and poaching. 
• Time management: Ability to work efficiently under pressure and meet tight deadlines. 
• Attention to detail: Focus on maintaining consistency in quality and presentation. 
• Teamwork: Ability to collaborate effectively with other kitchen staff members. 
• Ability to stand for extended periods and work in a fast-paced environment. 
• Collaborative and able to succeed in a team-oriented environment.

PREFERRED EXPERIENCE:

• Ability to communicate in Spanish is a plus
• Associate’s degree in culinary arts or equivalent experience (2 years continuous cooking) is preferred.

DEPARTMENT REQUIREMENTS:

• Familiarize yourself with and comprehend the relevant policies and procedures of the Ballpark Services department and the Cleveland Guardians Organization
• Develop a clear understanding of various departments within the organization and the specific responsibilities of staff members in the department
• Effectively monitor and implement policies and procedures, maintaining a professional and friendly demeanor when interacting with guests
• Gain comprehensive knowledge of all areas within the ballpark to provide accurate directions and assistance to guests
• Maintain a professional appearance in compliance with the Employee Handbook and our uniform requirement

AVAILABILITY REQUIREMENTS:

• Available to work a minimum of 40 out of 81 home games during the months of April through October.
• Work entire assigned shift, this includes but not limited to pre-events, post events, and rain delays 
• Work long and irregular hours including nights, weekends, and all holidays during the baseball season
• Attend all required trainings and daily briefings, as directed
• Typical Work Hours (subject to change depending on game/gate time):

  • Night Games: 5:00 pm start 

  • Day Games: 10:00am start

  • Break times are determined by your Supervisor

 ORGANIZATIONAL REQUIREMENTS: 

•  Reads, speaks, comprehends, and communicates English effectively in all communications. 
• Represents the Cleveland Guardians in a positive fashion to all business partners and the general public. 
• Ability to develop and maintain successful working relationships with members of the Front Office. 
• Ability to act according to the organizational values and service excellence at all times. 
• Ability to work with diverse populations and have a demonstrated commitment to social justice. 
• Ability to walk, sit or stand for an entire shift. 
• Ability to work extended days and hours, including holidays and weekends. 
• Ability to move throughout all areas and levels of the Ballpark. 
• Ability to work in a diverse and changing environment. 
• Occasional physical activity such as lifting and carrying boxes up to 25 lbs.

TAt the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here.

We also know that people from historically underserved groups—like women and people of color—sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We’re looking for the best person for the job, and we know that you might bring skills and experiences that aren’t exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don’t meet every single qualification.