What are the responsibilities and job description for the Tennis Pro Shop Attendant position at Cleveland Racquet Club?
Cleveland Racquet Club, a premier racquet sports facility in Northeast Ohio is seeking a part-time Tennis Pro Shop worker who will coordinate our racquet sport programs. This role is responsible for the day-to-day management of the tennis pro shop and courts. This position can be fast-paced and require multi-tasking. Seeking someone with strong customer service skills. Tennis experience is a plus but not required.
Looking for someone who can work Fridays & Saturdays 8-5pm or Saturdays and Sundays 8-4pm.
I. Duties & Responsibilities
● Perform administration of CRC courts and programs.
● Field all incoming requests for the Tennis Department as well as all questions regarding club events and activities.
● Create court bookings for all department events for tennis, pickleball, and paddle.
● Support Fitness, Aquatics, and Squash activities as needed
● Sell apparel, racquets, and accessories sold in the Pro Shop.
● Answer and tend to basic account corrections ie) guest fees, adding or changing bank account or credit cards, add members to accounts, transaction adjustments except F&B
● Maintain a neat, clean and clutter free pro shop.
II. Supervisory Responsibilities
N/A
III. Educational & Other Skill Requirements
- Bachelor's degree not required
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Thrives in a collaborative and fast-paced environment
- Self-motivated and proactive to execute day-to-day activities
- Ideal candidate is available to work on weekends 8am-4pm, occasionally during the week or some evenings and holidays.
IV. Job Benefits
- Opportunity to work in a dynamic, small non-profit and make a difference in the community
- Free meals while at work
V. Uniform and Appearance Requirements
- CRC has a 90% white apparel policy while on the court.
- Business casual attire in the Pro Shop.
VII. Skills & Competencies
- Communication, Adaptability, Teamwork, Flexibility, Self-awareness, Optimism, Initiative, Accountability, Self-control, Influence
Job Type: Part-time
Shift:
- Day shift
Work Location: In person