Posted on
Mar 17, 2023
Profile
Aon is looking for a Commercial Risk Chief Operating Officer who is responsible for defining and continuously evolving the Aon Business Services (ABS) portfolio and product roadmap aligned to business / Solution Line goals and strategy. This leader will manage a team of high proficiency pooled resources that will support the portfolio of ABS products and services to meet and exceed quality and value delivery key performance objectives. This role can be based in the U.S. or any other major Aon Region.
What the day will look like
- Developing a high-level operating model and portfolio strategy inclusive of digital enablement and vision for the Solution Line that ties to the overall global Aon and ABS strategic goals and direction.
- Prioritizing programs and demand based on overall business value, balancing global vs regional needs to optimize investments and utilization of global services / capabilities.
- Fostering innovation and continuous value, orchestrating internal and external multi-functional stakeholders to define, validate and refine ABS product and platform vision, strategy, and roadmaps.
- Operating the Aon / Technology governance processes that enable prioritization across multiple options, decisions impacting the Solution Lines and ultimately the overall ABS budget.
- Leading the risk profile across the multiple product teams of a technology stack inclusive of end-to-end processes and systems across the Commercial Risk global portfolio.
Your impact as Commercial Risk COO
Make a significant contribution to the success of function and shared service effectiveness at enabling next level client and colleague experience while providing an increased control environment, meeting efficiency goals and enabling sustainable growth.Solid understanding of the design and execution of global business services operating models, using technology to enable efficiency and effectiveness, and providing market differentiated services.Broad and deep knowledge and ability to drive value through business, technology, and financial management.Familiar with the latest global Commercial Risk and global business services trends, technologies, standards, products, and applicability.Use key business parameters / KPIs to evaluate efficacy of solutions and connection to overall ABS efficiency strategy.Ability to conduct relevant business and planning discussions effectively and independently at the most senior level (AEC / CEO / CFO / COO).Lead prioritization to enable focus on delivering sustainable processes end to end with value realization while ensuring long-term sustainability and a risk-managed control environment.Build and maintain effective working relationships with internal clients and external network.Establish credibility with key stakeholders and clients through day-to-day interactions.Demonstrate problem-solving techniques to best meet the need; recognized as a solution provider for sophisticated issues.Set realistic expectations and timelines with internal and external clients and produce results.Adhere to Aon processes and procedures and all quality service requirements to deliver exceptional value.Recognized as a company leader; committed to continuous improvement and Aon United leadership.Act as a mentor and develop people to maximum potential.Champion and promote Aon United approach to both internal and external business relationships.Manage T&E expenses for self and team within corporate guidelines.Demonstrated commitment to pursuing self-development of knowledge and skills in the evolving world of Shared Services, Digital and analytics.Skills and experience that will lead to success
Strong strategic planning capabilities inclusive of Commercial Risk.Experience in balancing country, region, and global needs across a solution line portfolio.Good industry knowledge and insights into key competitors’ strategies and product roadmaps.Experience in Product and Portfolio Management.Experience in Business & Strategy definition.Experience in focused, sustainable value realization partnering across a highly matrixed organization.Understanding of how technologies are applied in the scope by best-in-class companies.Good understanding of the portfolio components in-scope.You Bring Knowledge and Expertise
Minimum 15 years’ related experience.Previous formal people management experience.Exceptional interpersonal skills with capability to interact with major clients to cultivate and maintain strong relationships at the most senior level.Strong market presence within the industry.Excellent communicator (both verbally and in writing).Entrepreneurial attitude with high level of accountability for efficiency and client satisfaction.Excellent organization and time management skills; able to multi-task and lead projects and direct reports.Ability to drive team(s) to deliver the highest in service, quality, and results.Excellent analytical skills with ability to make sound business decisions with experience in finance and operations.Known problem-solver who anticipates issues and suggests creative solutions.Ability to adopt and inspire change in support of the business unit’s and company’s goals.Professional demeanor with positive attitude.How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.
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