What are the responsibilities and job description for the VP amp Senior Director Technology - GRM US Service Technology position at clevelcrossing.com - Jobboard?
Posted on
Feb 19, 2022
Application for : VP & Senior Director, Technology - GRM US Service Technology
Profile
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual to redefine how people experience insurance.
Liberty Mutual Global Retail Markets (GRM) Technology is seeking an innovative, disciplined, results-oriented engineering executive to lead our growing Service Technology organization. As VP & Senior Director, Technology, you will be responsible for driving business value through the application of technology throughout the Service value chain. In this role, you will shape the future of how customers interact with Liberty Mutual through our direct-to-consumer digital platforms and contact centers.
Responsibilities :
- Lead, grow and develop a high-performing, diverse engineering organization.
- Partner with business and technology leaders to develop and implement the GRM US Service Technology strategy in alignment with overall company vision & goals.
- Work alongside product owners, architects and team members to ensure solutions meet the needs of our users and enable strategic business outcomes.
- Anticipate and manage business and technology evolution; building towards our future.
- Unleash innovation and teamwork by championing a one-team mindset in an environment that values diversity and calculated risk taking; open to new ideas and novel solutions.
- Communicate enterprise vision, strategies, critical success factors and plans.
- Define department objectives; identify and address group development needs to create a high-performance software engineering organization.
- Develop relationships that promote trust and increase efficiency and effectiveness of the overall organization.
- Jointly establish financial targets with business partners and ensure that initiatives deliver to plan.
- Develop and maintain a network of industry contacts, perform or direct research on industry trends, competitors, business and technology products; analyze trends and make strategic and tactical recommendations.
- Ensure technical and business architectures are well aligned to achieve strategic outcomes.
Minimum Requirements :
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow.
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