What are the responsibilities and job description for the Project Manager position at Clever Devices Ltd.?
As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow and are looking for a Project Manager.
The Infrastructure Technology (ITIG) Project Manager is responsible for supporting and communicating across the ITS organization within Clever Devices, and cross-communicating with the Project Management, Systems Engineering and other Clever Devices teams to reduce the risk of project schedule adherence problems, improve system deployment planning, communicate change throughout the teams, and triage items as they arise.
Primary Responsibilities:
- Review project requirements and set risk mitigation checkpoints
- Triage and scheduling of external IT based team tasks
- Working on the queue assignments
- Updating tickets to match ITIG Standards
- Queue and ticket reporting and tracking
- Leading internal Change Advisory Board (CAB) and communications process
- Communicate necessary changes to external clients.
- Work with Technical Assistance Center (TAC) and Project Managers to communicate Technical Support Bulletin (TSB) information from Software Development.
- Advise Project Managers and Systems Engineering teams of scheduling updates, Hosting Work and change control
- Communicating Project risks/mitigations related to:
- Server and hosted setups
- Product release schedules
- Making sure we are on track and raising the flag if we are not
- Coordinates and performs review of IT deliverables for multiple projects
- Drive root cause analysis documentation from IT team to external customer
- Adheres to company processes and policies.
Skills and Competencies:
- BS/BA or equivalent experience required.
- 5 years project management experience
- Project management and risk mitigation skills
- Proficient with MS Office suite, Sharepoint, Teams and possess the ability to learn new programs such as Microsoft D365 required
- Experience working with JIRA, Confluence, or similar Dev/Ops tracking technology
- Demonstrated proficiency communicating across multiple levels of the organization, including the C-Suite.
- Highly organized with the ability to manage multiple, ever-changing priorities.
- Ability to meet tight deadlines in a complete manner.
Clever Devices is an Affirmative Action/Equal Opportunity Employer
The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and, budget.
In addition, Clever Devices Ltd. offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.