What are the responsibilities and job description for the Remote Customer Service Phone Agent position at Clever?
Customer Support Representative
We are seeking a skilled and customer-focused individual to join our team as a Customer Support Representative. This is a remote opportunity with flexible scheduling, allowing you to work from anywhere in the U.S.
Main Responsibilities:
- Provide exceptional customer service through various communication channels such as phone, email, and chat.
- Troubleshoot and resolve customer issues and concerns in a timely and efficient manner.
- Maintain accurate and detailed records of all customer interactions.
- Escalate complex issues to the appropriate departments.
- Proactively identify and suggest solutions to improve customer satisfaction.
About the Role:
This is an immediate hire opportunity that requires a strong commitment to delivering excellent customer experiences. If you have a passion for problem-solving and enjoy working in a fast-paced environment, we encourage you to apply.
What We Offer:
- A competitive hourly rate of up to $28 per hour.
- The flexibility to work remotely from anywhere in the U.S.
- A dynamic and supportive team environment.
Requirements:
- Strong communication and problem-solving skills.
- Ability to work effectively in a remote setting.
- Excellent time management and organizational skills.
- Proven experience in customer-facing roles or related industries.
Salary : $28
