What are the responsibilities and job description for the Sales Strategy and Operations Manager position at ClickHouse?
ClickHouse is looking for an experienced Sales Operations Manager to work closely with our sales team as a business partner to drive alignment and growth within the business through 1) analysis and reporting 2) execution of sales programs and tooling 3) driving efficient operations 4) sales strategy and planning. This role will be central in supporting our go-to-market strategy and will wear many hats within the operations team as the team scales with new initiatives. If this sounds like you, then we’d love to hear from you.
What you will do:
- Sales Planning: Assist in the development and execution of sales planning processes, including forecasting, pipeline management, compensation plans, quota plans, and performance tracking for a cloud consumption business.
- Data Analysis & Reporting: Query the ClickHouse database and build Salesforce reports to provide actionable insights to the go-to-market teams. Ensure high data integrity through quality assurance checks and building processes from the ground up to capture new sales metrics that support efficiency and revenue growth.
- Partner to Sales Team: Act as a strategic partner to the sales team, providing hands-on operational support to drive deals forward and proactively providing insights to help with decision-making. Builds presentations for sales leadership to present on the state of the business to the Board of Directors and to ClickHouse Leadership.
- Order Operations: Ensure smooth and efficient order operations, including order form creation with the proper product, quantity, discount, and legal terms to ensure the customer is onboards seamlessly to ClickHouse Cloud Business
- GTM Tooling: Manage the go-to-market (GTM) tools, including Salesforce, LeanData, and Groove. Lead initiatives to POC new tools and evaluate their ability to meet company objectives and business requirements.
What You Will Bring:
- Sales Ops Experience: 4 years of hands-on Sales Operations experience with a focus on Cloud/SaaS products. Possess in-depth knowledge of cloud and consumption-based billing structures within the SaaS technology landscape.
- Strong proficiency in SQL
- Strong proficiency in Salesforce
- Start Up Experience: Experienced in a high growth tech start up with a consumption based monetization model is preferred.
- Consultative Problem-Solver: You think like a consultant, approaching challenges with a structured and analytical mindset. You’re able to facilitate meaningful conversations with stakeholders, drive teams to meet project deadlines and implement solutions with effective team management.
- Responsive & Thoughtful Communicator: Ability to communicate clearly and effectively with cross-functional teams, and respond quickly to evolving business needs.
- Attention to Detail: Ensures accuracy in reporting, data management, and process implementation.
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