What are the responsibilities and job description for the Service Advisor position at ClickIt RV, LLC.?
ClickIt RV, LLC. is seeking a Service Advisor to join our family owned RV business in Moses Lake, Washington. RV experience is a plus, but a great team player with the desire for success is a must!
RV Service Advisor Job Responsibilities & Skills:
Advisors are the foundation of the service department and are responsible for every customers' needs which means superior customer service is required from set-up to pick-up. The advisor often wears many hats within a single day and must be able to multi-task with frequent interruptions.
- Set appointment times
- Unit check-in processing
- Customer contact while unit is in our care
- Tracking repair process
- Obtaining warranty authorizations, when necessary
- Ordering part(s)
- Assigning unit repairs to technicians
- Monitoring technician efficiency and productivity
- Maintaining a profitable service team
- Performing quality control inspections of all repairs
- Verifying payment for all repairs
Requirements:
- RV Service Advisor or relevant experience
- Clean Driving Record
Benefits:
- Medical Insurance
- Employee discounts on Vehicle purchases, parts, and service
- Paid-time-off and Sick Leave
- Paid Vacation
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $18 - $23