What are the responsibilities and job description for the Manager, Cemetery Services and Administration position at client confidential?
Purpose :
This position requires a team leader who will work closely with the Executive Director in managing cemetery service and administrative operations of the cemetery. The position is required to maintain close and frequent contact with the cemetery field supervisors, director of financial operations, and sales. Reports to the Executive Director.
Responsibilities :
- Oversee cemetery service and administration operations as applied to planning, organizing and supervision of :
o Customer sales and service
o Burial space selections (graves, crypts, niches) and Deed preparation
o Interment order processing
o Customer payment processing (cash, checks, and credit card receipts)
o Payment request vouchers for service providers
o Customer maintenance requests
o Monument applications and approval process
o Preparation of affidavits
o Genealogies
o Payroll administration
o HMIS Cemetery Software updates
o Collaborating with upper management in new ways of managing
o Facilitating continuing education and training at all levels; and
o Evaluating work performance and initiating improvement strategies.
Education, Experience, and Personal Characteristics
Ability to commute / relocate :
