What are the responsibilities and job description for the Customer Success - Sales team position at Client First Staffing Solutions?
We use Syspro ERP and moving to Monday.com for our CRM and PM. Industry knowledge in commercial interior
Primary Job Duties :
- Managing incoming calls and customer service inquiries.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Respond to customer quotes professionally and timely.
- Ensures that quotes are processed through the quoting process in a timely manner.
- Provide accurate, valid and complete information by using the right methods / tools
- Informs customers of pricing, shipping date, anticipated delays and any additional information needed by the customer.
- Follows up on orders to ensure delivery by specified dates
- Order entry
Other Job Duties :
Skills & Qualifications :