Demo

Customer Success - Sales team

Client First Staffing Solutions
Maumelle, AR Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

We use Syspro ERP and moving to Monday.com for our CRM and PM. Industry knowledge in commercial interior

Primary Job Duties :

  • Managing incoming calls and customer service inquiries.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Respond to customer quotes professionally and timely.
  • Ensures that quotes are processed through the quoting process in a timely manner.
  • Provide accurate, valid and complete information by using the right methods / tools
  • Informs customers of pricing, shipping date, anticipated delays and any additional information needed by the customer.
  • Follows up on orders to ensure delivery by specified dates
  • Order entry

Other Job Duties :

  • Coordinate with management to organize and implement customer service strategic plans
  • Provided customers with quotes, answered queries, and relayed necessary information interdepartmentally
  • Provided product line support including answering questions about products and quotes
  • Skills & Qualifications :

  • Detail oriented
  • Typing
  • MS Word / Excel
  • Outlook
  • Multitask
  • Process orders
  • Track orders
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