What are the responsibilities and job description for the Client Support Technician position at Client Server Software Solutions?
Constellation West is awaiting award for J2 IT Support work for USSTRATCOM.
CWest is HIRING NOW MULTIPLE TS/SCI MID & SR Computer Systems Analysts, Network Admins & User Support Specialists:
GENERAL REQUIREMENTS:
- Current, Active DoD Top Secret clearance, with eligibility for immediate read into SCI
- Eligibility for NC2/ESI, SAP/TO access; ability to pass a Counter Intel poly if required
- Current DoD 8570.01-M IAT Level II certification or current DoD 8140 certification.
- Ability to work onsite at Offutt, AFB (Omaha, NE)
COMPUTER USER SUPPORT SPECIALIST:
- MID: 5 YoE relevant Federal/Defense industry and/or education in the below areas
- SENIOR: 10 YoE relevant Federal/Defense industry and/or education in the below areas
Demonstrated experience in IT customer support; such as telephone, in-person, and email.
Demonstrated experience in developing TTP/SOP to support end user engagement.
Demonstrated experience troubleshooting hardware/software issues on a desktop environment.
Provides A&A services for a fully integrated IT support capability, including development of the intelligence mission architecture, with a focus on resiliency of the NC3 mission, support to the National Intelligence Support Plan (NISP) to Combatant Command Operational Plans (OPLANS), which direct the operational, system, and technical integration needed to ensure mission success. Coordinates with USSTRATCOM CIO and J6, for development, review and validation of system modernization, architecture, and deployment packages for IT systems that are utilized by the J2 in the Command and Control Facility (C2F). Supports the development of an effective interoperable architecture by shifting the focus from accessing individual military Service-specific, or organizational-specific enclaves (networks, systems, and applications) to leveraging the Intelligence Community (IC) and DoD mesh of applications tied to a secure data-centric environment. Supports development of J2 specific workflows and unique requirements supporting the establishment of IT enterprise focused CCMD needs. Coordinates with internal and external agencies, at the Government request, to include identifying and documenting system requirements for submission to various Program Offices.
MORE ABOUT CWEST:
Constellation West is an award winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill nationwide with multiple agencies such as the Department of Veteran Affairs, the Department of Defense, civilian agencies, and the national intelligence community. Many positions supporting the U.S. federal government require our employees to be granted security clearances.
Constellation West strives to provide fully integrated solutions that cover all aspects of system and network engineering, administration, and management. We believe in attracting the right people ready to take on exciting challenges and be part of a dynamic team. Are you one of them? Do you have the expertise and knowledge to solve complex problems? If yes, join us and be a part of an exhilarating work environment that rewards your hard work and dedication. Don't miss out on this fantastic opportunity to make a difference!
Benefits include but are not limited to:
- Tuition reimbursement
- Competitive 401(k) plan
- Competitive Health Benefits
- 11 Paid Holidays!!
- 15 PTO Days!
- Veteran Hiring Preference
Constellation West is proud to be an EEO/AA employer M/F/D/V
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
