What are the responsibilities and job description for the Technical Writer/Editor – Documentation and Process Support position at Client Solution Architects?
Job Type
Full-time
Description
Client Solution Architects (CSA) is currently seeking an organized and detail-oriented Technical Writer/Editor to support the MyNavy HR modernization initiative. This role focuses on creating, editing, and maintaining high-quality documentation to support business process reengineering, system transitions, and modernization efforts. The ideal candidate will excel in communicating complex concepts clearly and concisely, ensuring all materials meet organizational and compliance standards.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon award/funding.
Requirements
How Role will make an impact (Duties and Responsibilities):
Full-time
Description
Client Solution Architects (CSA) is currently seeking an organized and detail-oriented Technical Writer/Editor to support the MyNavy HR modernization initiative. This role focuses on creating, editing, and maintaining high-quality documentation to support business process reengineering, system transitions, and modernization efforts. The ideal candidate will excel in communicating complex concepts clearly and concisely, ensuring all materials meet organizational and compliance standards.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon award/funding.
Requirements
How Role will make an impact (Duties and Responsibilities):
- Create, edit, and maintain documentation for MyNavy HR modernization efforts, including user manuals, system specifications, standard operating procedures, and training materials.
- Ensure documentation aligns with Department of Defense (DoD) standards, including DODAF and BEA requirements.
- Support the development of "As-Is" and "To-Be" process models and ensure clear communication of changes to stakeholders.
- Organize and maintain a centralized repository of documentation to ensure materials are accessible and up-to-date.
- Standardize document formatting and style to ensure consistency across all materials.
- Support ongoing updates and revisions to documentation as processes and systems evolve.
- Collaborate with project teams to capture functional and operational requirements and translate them into clear, actionable documentation.
- Assist in documenting requirements gathering, traceability verification, and project milestones to support system and process transitions.
- Develop meeting materials, including agendas, presentations, and summary reports, to facilitate discussions and decision-making.
- Participate in Integrated Product Team (IPT) sessions, working groups, and milestone reviews, providing documentation support and capturing action items.
- Support the preparation of monthly reports, detailing progress, challenges, and recommendations for modernization efforts.
- Provide editorial support for project-related deliverables, ensuring clarity, grammar, and adherence to organizational standards.
- Ensure all documentation adheres to DoD compliance requirements, including IA and CE standards.
- Conduct quality reviews of all materials to ensure accuracy, consistency, and alignment with project goals.
- Identify gaps or inconsistencies in documentation and recommend improvements.
- Active SECRET security clearance is required.
- Bachelor’s degree in Computer Science, Business, or Engineering.
- IA Contractor Training and Certification and Computing Environment (CE) certification may be required at the task order level.
- 4 years of experience in customer service, production data entry, or computer operations, with a focus on documentation or editing.
- Strong technical writing and editing skills with a focus on clarity and precision.
- Familiarity with documentation standards and tools used in DoD or federal environments.
- Proficiency in Microsoft Office Suite and other content creation tools.
- Exceptional attention to detail and organizational skills to manage multiple tasks and priorities.
- Ability to collaborate effectively with cross-functional teams and translate complex concepts into accessible documentation.
- Compensation
- Health & Wellbeing
- We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
- Personal & Professional Development
- We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
- Diversity, Inclusion & Belonging
- We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
- Benefits
- Healthcare (medical, dental, vision, prescription drugs)
- Pet Insurance
- 401(k) savings plan
- Paid Time Off (PTO)
- Holiday pay opportunities
- Basic life insurance
- AD&D insurance
- Company-paid Short-Term and Long-Term Disability
- Employee Assistance Program
- Tuition Support Options
- Identity Theft Program
