Demo

Front Desk Agent

Cliff Castle Casino
Camp Verde, AZ Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 4/12/2025

Job Description

Job Description

POSITION : HOTEL FRONT DESK AGENT

WAGE : $17.50 / HR.

POSITION SUMMARY : Responsible for the successful overall service and transactional activities related to the Front Desk of the Hotel and Lodge while ensuring smooth and efficient operations while exceeding guests’ expectations.

ESSENTIAL DUTIES : Specific areas of responsibility included, but not limited to :

Assist Guests with the check-in / out process for the Hotel and Lodge.

Respond to Guest requests, complaints, or inquiries.

Maintain working knowledge of the property as well as special events.

Ensure that the check-in / out process is handled in accordance with company policy.

Support guest messaging, switchboard, in-house text messaging service, and reservation function.

Maintain thorough knowledge of Hotel and Lodge occupancy and inventory.

Post room, tax, and other charges to guests’ accounts.

Make, cancel, and reschedule reservations upon request.

Conduct accurate cash, credit card, and voucher transactions.

QUALIFICATIONS (Indicate if Qualification is Required or Preferred) :

Education : High School diploma, or Equivalent, required.

Experience : Prefer one (1) year prior hotel experience, preferably in Front Desk Operations.

Knowledge, Skills, and Abilities :

Have basic computer knowledge with Microsoft Office programs.

Possess effective communication (verbal) skills.

OPERA PMS system experience a plus.

Be at least 18 years of age.

Able to demonstrate eligibility to work in the U.S.

Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.

Be able to communicate and interact with Guests, fellow Team Members, and Management in a professional and courteous manner.

Available to work all shifts, weekends, and holidays as deemed necessary.

Salary : $18

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Front Desk Agent?

Sign up to receive alerts about other jobs on the Front Desk Agent career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$28,917 - $36,864
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$28,917 - $36,864
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$37,364 - $49,338
Income Estimation: 
$37,364 - $49,338
Income Estimation: 
$47,129 - $61,962

Sign up to receive alerts about other jobs with skills like those required for the Front Desk Agent.

Click the checkbox next to the jobs that you are interested in.

  • Cash and Receipts Management Skill

    • Income Estimation: $23,698 - $35,744
    • Income Estimation: $32,640 - $39,598
  • Customer Satisfaction Skill

    • Income Estimation: $33,796 - $43,682
    • Income Estimation: $35,412 - $45,784
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Cliff Castle Casino

Cliff Castle Casino
Hired Organization Address Camp Verde, AZ Full Time
POSITION: Finance Revenue Audit Manager WAGE: $65,000/YR. POSITION SUMMARY : Responsible to for supervising the revenue ...
Cliff Castle Casino
Hired Organization Address Camp Verde, AZ Full Time
Job Description Job Description POSITION SUMMARY : Responsible for general maintenance and repairs in guest rooms / suit...
Cliff Castle Casino
Hired Organization Address Camp Verde, AZ Full Time
Job Description Job Description Position : Banquet Server On-Call Department : Food & Beverage Wage : 8.50 / hr. plus ti...
Cliff Castle Casino
Hired Organization Address Camp Verde, AZ Full Time
POSITION: Lead Officer/Corporal WAGE: $18/HOUR POSITION SUMMARY : Responsible for properly executing Security duties on ...

Not the job you're looking for? Here are some other Front Desk Agent jobs in the Camp Verde, AZ area that may be a better fit.

Front Desk Agent- Welcome Desk

Troon Golf, L.L.C., Munds Park, AZ

Front Desk Agent- Welcome Desk

Troon, Munds Park, AZ

AI Assistant is available now!

Feel free to start your new journey!