What are the responsibilities and job description for the Table Games Shift Boss position at Cliff Castle Casino?
Job Description Job DescriptionPOSITION : TABLE GAMES SHIFT BOSSWAGE : $70,000 / YEARPOSITION SUMMARY : Responsible to monitor table games integrity and ensuring procedural and regulatory compliance, promote superior guest services, and protect casino assets.ESSENTIAL DUTIES :
- Provide visible leadership presence on the gaming floor, monitor games and gaming activity, provide unbiased decisions to resolve gaming discrepancies.
- Participate with co-leaders in staff management to ensure adequate coverage to meet business demands through effective selection, on-boarding, training, evaluations, performance management, schedules and assignments, coaching and corrections, and employment separations.
- Facilitate the consistent flow of CCCH information, promotions, special events by facilitating and participating in regular department meetings and information sharing with team members and department leadership.
- Maintain appropriate and accurate documentation on all transactions and prepare routine reports, as required.
- Initiate and authorize table or bank fills and credits, count and verify beginning and ending table bank inventories, observe drop box removal or shift change at established times, maintain accurate Tables Games inventories.
- Distribute comps according to CCCH and department guidelines and policies.
- Ensure table games area is clean, orderly, and ready for gaming activity.
- Ensure guests are engaged in gaming by providing information about games, promotions, amenities, and special events.QUALIFICATIONS : 1. Education : a. High school diploma or equivalent, required.b. Some college courses in gaming or hospitality, preferred.2. Work Experience : a. 3 years’ experience as a Table Games dealer, required.b. 3 years’ experience in Table Games supervisory / above role, required.3. Knowledge, Skills, and Abilities : a. Strong organizational and planning skills and be able to multitask in fast-paced, high stress environment while maintaining professional composure.b. Excellent communication (verbal, written) skills and be fluent in English. Bilingual Spanish / English, a plus.c. Strong math and money-handling / counting skills.d. Proficiency in dealing games, if necessary.4. Be at least 18 years of age.5. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.
Salary : $70,000
