What are the responsibilities and job description for the Dining Room Ambassador: Experience the Art of Hospitality position at Cliff House Maine?
Job Summary
You will be an integral member of our team that crafts exceptional experiences for our guests. As a host, you will be responsible for warmly greeting and seating guests, overseeing dining room maintenance, and ensuring seamless service to guarantee guest satisfaction.
Responsibilities
- Warmly welcome guests into the restaurant with a smile.
- Proactively support the restaurant team while monitoring dining room activity to ensure a smooth experience.
- Collaborate with team members to communicate any special needs or guest requests in a timely manner.
- Take initiative to resolve guest complaints and create loyalty by going above and beyond expectations.
- Maintain an organized host stand or work area despite fast-paced multi-tasking demands.
- Sincerely thank guests as they leave the restaurant and invite them to return.
Qualifications
- Flexibility: We look for individuals who can adapt to demanding work schedules and hours, but also appreciate the fun and rewarding aspects of this role.
- Experience: Previous experience providing excellent service to others is preferred, but not required.
- Knowledge: Familiarity with restaurant terminology and food service techniques is a plus.
- A People Person: Serving others requires creating experiences that exceed expectations, making it essential to be a people person at heart.
- Great Communicator: Providing top-notch experiences demands fluent communication skills in English, both verbal and written.
In summary, a qualified applicant is someone who loves serving others, is flexible with their schedule, and excels in multi-tasking while maintaining accuracy.
Needed Attributes
To succeed in this role, employees must meet performance standards, comply with hotel policies, and adhere to rules and procedures outlined in the Employee Handbook or communicated verbally or in writing.
The job description may be subject to change, modification, or addition as deemed necessary by management. Employees are expected to follow supervisory instructions and perform additional duties assigned by supervisors or hotel officials.
Company Blurb
We are an equal opportunity employer and prohibit discrimination or harassment based on various protected characteristics, including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
Estimated Salary: $45,000 - $55,000 per year, depending on location and experience.
Salary : $45,000 - $55,000
