What are the responsibilities and job description for the Host Fulltime Year-Round position at Cliff House Maine?
Job Summary
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing dining room maintenance and monitoring service to ensure guest satisfaction.
Responsibilities
Warmly greet guests into the restaurant.
Proactively support the restaurant team while monitoring dining room activity.
Collaborate with team members to communicate any special needs or guest requests.
Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty.
Enjoy multi-tasking at a fast pace while maintaining an organized host stand or work area.
Sincerely thank guests leaving the restaurant and invite them to return.
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
Experience. Previous experience passionately providing service to others preferred.
Knowledge. Familiarity of restaurant terminology and food service techniques preferred.
People Person. The best part of serving others is creating experiences for them that go beyond the expected.
Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Needed Attributes
Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.
Company Blurb
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
