What are the responsibilities and job description for the Customer Service Manager position at Cliff's Local Market?
About Us
Clinch your spot at Cliff's Local Market, a thriving family-owned business with nearly 40 years of serving the Central New York community. Our organization is built on strong values and excellent customer service, making us stand out from the competition.
Our team takes pride in providing patrons with a quality customer-focused and friendly experience each visit. At Cliff's, we recognize that our people are our biggest asset, which is why we strive to create a positive work environment that fosters personal and professional growth. Some key reasons to choose Cliff's Local Market include:
Operational direction and supervision of personnel in the absence of the Store Manager and/or Assistant Manager; processing customers in a manner that enhances business and maintains facility standards, ensuring customer satisfaction and sales growth.
Education and Experience
This role requires a High School Diploma or General Education Degree (GED) preferred. Six months of experience as a Cliff's Local Market Sales Associate or one year retail store experience is also required. Successful completion of all company-sponsored RTO training and exceptional customer service skills are necessary for this position.
Benefits and Perks
We offer a comprehensive benefits package, including paid time off, employee recognition programs, and career development opportunities. Additionally, we provide access to discounts on products and services through Key@Work Employer Opportunities.
Clinch your spot at Cliff's Local Market, a thriving family-owned business with nearly 40 years of serving the Central New York community. Our organization is built on strong values and excellent customer service, making us stand out from the competition.
Our team takes pride in providing patrons with a quality customer-focused and friendly experience each visit. At Cliff's, we recognize that our people are our biggest asset, which is why we strive to create a positive work environment that fosters personal and professional growth. Some key reasons to choose Cliff's Local Market include:
- A supportive and rewarding team environment
- Abundant opportunities for training and growth
- A competitive starting wage
- Flexible hours to suit your lifestyle
- Shift differentials for working varied shifts
- Quarterly bonus programs to recognize outstanding performance
- Paid vacation and holidays
- Employee recognition gifts to celebrate milestones
- Performance rewards for exceeding targets
- A retirement savings benefit to secure your future
- College tuition assistance for furthering your education
- Multiple health insurance plans to suit your needs
Operational direction and supervision of personnel in the absence of the Store Manager and/or Assistant Manager; processing customers in a manner that enhances business and maintains facility standards, ensuring customer satisfaction and sales growth.
Education and Experience
This role requires a High School Diploma or General Education Degree (GED) preferred. Six months of experience as a Cliff's Local Market Sales Associate or one year retail store experience is also required. Successful completion of all company-sponsored RTO training and exceptional customer service skills are necessary for this position.
Benefits and Perks
We offer a comprehensive benefits package, including paid time off, employee recognition programs, and career development opportunities. Additionally, we provide access to discounts on products and services through Key@Work Employer Opportunities.
