What are the responsibilities and job description for the Quality Assurance Technician (CSC-1111) position at Clifton Steel Company?
Who We Are
Founded in 1971, Clifton Steel Company (the Company) is a nationally recognized leader in the manufacturing of military armor plate and commercial specialty steel products. Clifton has served the armor plate market for over forty years and is the premier industry supplier of many of its commercial products. The Company is a specialist in abrasion and impact resistant steel fabrication, particularly for quenched and tempered alloy and manganese steel. As a result of investments in production capabilities, access to critical materials and strong customer relationships, Clifton has established a defensible and sustainable market position.
What You Will Do/Need (Job Summary)
Quality Assurance Technician is responsible for the verification and validation of Clifton Steel’s production processes through inspection and containment of nonconforming product. This position will adhere to all requirements of the ISO 9001 Standard and any regulatory/statutory requirements. As part of the Quality Department, this position will be responsible for providing feedback on nonconformances of product and processes, supplier and vendor receiving inspections, verifying/creating material certifications and inspection reports, and providing support to all other functions.
Responsibilities (Essential Duties and Responsibilities)
- Conduct inspections (including receiving, first article, in-process, and customer-specific requirements) and identify nonconformances to perform DMR processing of nonconforming materials
- Verify and validate materials and products to all documentation and testing requirements, including but not limited to: mill certs, heat treat certs, COCs, coil chemistries, cert verification and correction, 3rd party material reports, industry-specific reports, industry-specific specifications, ASTM specifications, internal communications, etc.
- Uphold and fulfill requirements of the Work Instructions and Procedures within the QMS (with the occasional creation of these documents being required) and have a firm understanding of the ISO 9001 standard and its application
- Document, generate, and effectively communicate SPNRs for supplier material nonconformances, received goods nonconformances, specification nonconformances, etc.
- Must be able to read engineering drawings, translate requirements, adhere to specifications, and identify opportunities for and submit Engineering Change Requests for drawings and/or part descriptions requiring revision
- Must be able to read and accurately use multiple gages including calipers, micrometers, taper gages, tape measures, radius gages, angle gages, Brinell hardness testers, etc. while maintaining internal gaging validation records against NIST standards
- Maintain physical and electronic storage of data and applicable supporting documents, regarding Quality requirements
- Create, verify, and/or properly store material certifications from vendors and internal heat treat operations
- Conduct manufacturing process walk-through audits, communicate findings/nonconformances, and follow-up on implementation and effectiveness of corrections.
- Above all this position will be responsible for performing to expectations of the directives and goals set by the Quality department or executive management staff within Clifton Steel. The requirements of the position, listed above, are not intended to be an all-inclusive list. The position must be able to work in a dynamic environment with multiple inputs from several sources, while maintaining a commitment to the QMS. The individual may periodically be asked to perform additional tasks beyond the responsibilities listed.
Minimum Qualifications (Knowledge, Skills, and Abilities Required)
- High School Diploma or GED equivalent
What Will Make You Special (Preferred Knowledge, Skills, and Abilities)
- Drive for continual process improvement in all endeavors of Clifton Steel Co.
- Proficient verbal and written communication skills within Clifton Steel Co. and externally
- Ability to learn quickly and apply lessons learned to everyday situations
Characteristics of the Position (Competencies)
- Adhere to and encourage others to uphold Clifton Corporate Behaviors, all company rules, regulations, and policies and enforce them throughout the facility in everyday activities
- Detail-oriented approach with understanding of instructions in a variety of forms including written, oral, or scheduled tasks
- Ability to recognize opportunities for improvement and propose/implement effective solutions to problems
- Carry oneself with competence and excellence in work presentation and preservation; while fulfilling daily activities in a professional, respectable manner with consideration towards other roles and individuals within the organization
- Must be able to read engineering drawings and apply the appropriate measuring technique(s) for validation
- Ability to work alone, or in a group, to complete tasks in a thorough, timely manner
- Proficiency in Microsoft Office package (Word, Excel, PowerPoint), company ERP system, and general organization of public shared drive through Windows explorer
- Perform the duties of the position with the intention of strengthening the department’s standing, while establishing practices and systems to be utilized for the foreseeable future
Physical Demands and Work Environment
- While performing the duties of the position, the employee will be required to:
- Stand, walk, sit, twist the body, reach with hands/arms, climb stairs, balance, stoop, kneel, and/or crouch/crawl
- Use hands repeatedly to handle, move, and/or lift objects up to 50lbs
- Communicate, talk, and hear in an environment with reasonable manufacturing noise levels
- Routinely requires use of standard office equipment such as computers, phones, scanners, etc
- While performing the duties of the position, the work environment:
- May be exposed to uncontrolled climate on the production floor or shipping areas
- Is frequently changing between an office setting and production environment
- Is exposed to dirt, dust, and debris caused by the manufacturing processes within the facility
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position
Position Type and Expected Hours of Work
- This is a full-time position that will operate during first shift production. As the responsibilities of the position or demands of the company evolve, the hours may vary to accommodate off-shift needs.
- Expected hours are 8:00am to 5:00pm, but may be adjusted to accommodate the needs of the department, the individual, or Clifton Steel Co. These hours include up to an hour lunch break, per the demand and availability of the individual.
Travel
- This position requires no planned travel