What are the responsibilities and job description for the US IT Delivery Lead position at ClifyX, INC?
Job Title : US IT Delivery Lead .
Key Responsibilities
Strategic Leadership
Develop and execute delivery strategies to meet staffing requirements and client objectives.
Align staffing operations with business goals, ensuring efficient and high-quality service delivery.
Foster strong relationships with clients to understand their IT workforce needs and provide tailored solutions.
Operational Management
Manage and oversee the end-to-end staffing delivery process, including candidate sourcing, screening, and placement.
Ensure timely and successful fulfillment of client requisitions by coordinating with recruiters and account managers.
Monitor performance metrics (e.g., time-to-fill, placement rates) and implement improvements to optimize delivery processes.
Team Management
Lead, mentor, and motivate the recruitment and delivery team to achieve performance targets.
Provide guidance on best practices in IT staffing and recruitment strategies.
Conduct regular team performance reviews and identify areas for development and training.
Client Engagement
Act as the primary point of contact for clients regarding staffing delivery-related matters.
Proactively address client concerns and provide solutions to meet their changing workforce demands.
Build long-term relationships with clients to secure repeat business and referrals.
Market Expertise
Stay updated on trends in the IT industry and staffing landscape to provide insights and strategic guidance.
Understand client business environments and anticipate future staffing needs.
Collaborate with sales and business development teams to expand service offerings and client base.
Compliance and Reporting
Ensure adherence to legal and regulatory requirements in staffing operations.
Maintain accurate records and provide regular reporting on delivery metrics, team performance, and client satisfaction.
Develop and enforce policies to ensure operational consistency and efficiency.
Qualifications
Educational Background
Bachelors degree in Business, Human Resources, Information Technology, or a related field.
Certifications in HR, recruitment, or IT (e.g., SHRM, LinkedIn Certified Professional Recruiter) are a plus.
Experience
7 years of experience in IT staffing or recruitment, with at least 3 years in a leadership role.
Proven experience managing high-volume staffing projects in the US market.
Strong knowledge of IT roles, skills, and technologies across various domains.
Skills
Excellent leadership, communication, and interpersonal skills.
Strong organizational and multitasking abilities, with a focus on meeting deadlines.
Proficiency in applicant tracking systems (ATS) and recruitment tools (e.g., LinkedIn Recruiter, Bullhorn).
Analytical mindset with the ability to use data to drive decisions and improvements.
Preferred Traits
High-energy, results-driven individual with a client-first mindset.
Proactive problem-solver with strong negotiation skills.
Ability to thrive in a fast-paced and dynamic environment.
Experience: 7 to 12 years
CTC: DOE
Location: Pune & Chennai
The US IT Staffing Delivery Lead is responsible for overseeing the successful delivery of IT staffing solutions for clients across various industries. This role combines leadership, operational excellence, and client management to ensure the efficient fulfillment of staffing requirements while maintaining high levels of client satisfaction. The Delivery Lead will work closely with recruitment teams, account managers, and stakeholders to meet client needs and drive business growth.
Key Responsibilities
Strategic Leadership
Develop and execute delivery strategies to meet staffing requirements and client objectives.
Align staffing operations with business goals, ensuring efficient and high-quality service delivery.
Foster strong relationships with clients to understand their IT workforce needs and provide tailored solutions.
Operational Management
Manage and oversee the end-to-end staffing delivery process, including candidate sourcing, screening, and placement.
Ensure timely and successful fulfillment of client requisitions by coordinating with recruiters and account managers.
Monitor performance metrics (e.g., time-to-fill, placement rates) and implement improvements to optimize delivery processes.
Team Management
Lead, mentor, and motivate the recruitment and delivery team to achieve performance targets.
Provide guidance on best practices in IT staffing and recruitment strategies.
Conduct regular team performance reviews and identify areas for development and training.
Client Engagement
Act as the primary point of contact for clients regarding staffing delivery-related matters.
Proactively address client concerns and provide solutions to meet their changing workforce demands.
Build long-term relationships with clients to secure repeat business and referrals.
Market Expertise
Stay updated on trends in the IT industry and staffing landscape to provide insights and strategic guidance.
Understand client business environments and anticipate future staffing needs.
Collaborate with sales and business development teams to expand service offerings and client base.
Compliance and Reporting
Ensure adherence to legal and regulatory requirements in staffing operations.
Maintain accurate records and provide regular reporting on delivery metrics, team performance, and client satisfaction.
Develop and enforce policies to ensure operational consistency and efficiency.
Qualifications
Educational Background
Bachelors degree in Business, Human Resources, Information Technology, or a related field.
Certifications in HR, recruitment, or IT (e.g., SHRM, LinkedIn Certified Professional Recruiter) are a plus.
Experience
7 years of experience in IT staffing or recruitment, with at least 3 years in a leadership role.
Proven experience managing high-volume staffing projects in the US market.
Strong knowledge of IT roles, skills, and technologies across various domains.
Skills
Excellent leadership, communication, and interpersonal skills.
Strong organizational and multitasking abilities, with a focus on meeting deadlines.
Proficiency in applicant tracking systems (ATS) and recruitment tools (e.g., LinkedIn Recruiter, Bullhorn).
Analytical mindset with the ability to use data to drive decisions and improvements.
Preferred Traits
High-energy, results-driven individual with a client-first mindset.
Proactive problem-solver with strong negotiation skills.
Ability to thrive in a fast-paced and dynamic environment.
