What are the responsibilities and job description for the Information Technology Support Technician position at ClifyX?
Job Title: Desktop Support
Work Location : Boston, MA (onsite)
Contract duration: 12 months Contract
Need local
Job Summary:
We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks. The ideal candidate will provide technical support and ensure seamless IT operations.
Key Responsibilities:
- Support Windows 11 migration and software installations.
- Troubleshoot network and IP phone issues.
- Handle hardware break-fix and system maintenance.
- Provide end-user support and document resolutions.
Required Skills:
- Experience in desktop support/helpdesk roles.
- Strong knowledge of Windows 10/11, networking, and VoIP troubleshooting.
- Hands-on experience with hardware repair.
- Excellent communication and problem-solving skills.
