What are the responsibilities and job description for the Salesforce Business Analyst position at ClifyX?
Hi,
Roles and Responsibilities
- Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
- Create configurable solutions that comprise workflows, reports, custom objects, and validation rules.
- Manage various salesforce projects, including gathering information, planning, and executing projects.
- Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications)
- Works with the design team to ensure that the most significant business operations are addressed.
- Educates and promotes CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos.
- Create a requirements management strategy for the project, which describes; the process for elicitation, documentation standards, and formats.
- Familiarity with the backlog grooming process, attributes, review, and approval process.
- Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process.
- Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
- Maintain a functional grasp of the business requirements and project solutions.
Requirements and Skills
- Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.
- Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
- Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed.
- Collaborate with cross-functional teams to build sustainable applications.
- An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features.
- Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.
- Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required.
- Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients.
- Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
- Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)
Thanks & Regards,
Shreekant Sawant
Talent Acquisition Specialist
Mobile –(908) 279-1289
Email – sdsawant@clifyx.com
Gmail – sawantshreekant@gmail.com
Linkedln - linkedin.com/in/shreekant-sawant-506795114
www.ClifyX.com
Headquarters: South Plainfield, NJ- 07080
We are an E-Verified Company