What are the responsibilities and job description for the Technology Lead | SDN-NFV | Software Defined WAN( SDWAN) position at ClifyX?
This role requires any travel (Yes/No): NO
- Please confirm if this would be onsite from day one OR Initial remote for 2-3 months and then expect the candidate to work from the office OR 100% Remote: Onsite from day one
- Is this a 100% remote role? NO
- Minimum years of experience required: 5 Years of relevant experience
- Vendor Rate Range: $57.90
- Are you OK with H1B candidates: Only US or Green Card holders
- Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
- Education Qualification required: BE
- Perform as a VIPTELA centric SDWAN team SME, be a lead for all questions concerning design and configuration of customer project.
- Able to step into a relevant customer project to help further progression.
- Lead internal training to SDWAN/VIPTELA engineers.
- Help with customer escalation issues.
- Able to independently complete discovery, customer requirement, and coordination with Sales engineering to complete the SDWAN design solution/configuration.
- Programming language related to automation experience will be a plus.
- Directly engage customer, customer engineering team, and other customer 3rd parties to successfully design and deploy SDWAN solution and follow up with any change request and troubleshooting as needed.
- Proficiently process orders according to service level agreements (SLAs), M&P's, On-Time Performance objectives and quality standards.
- Update all systems and databases with careful attention to detail.
- Provide accurate and consistent internal and external customer communication during established intervals using phone, email.
- Develop and maintain close working relationships with key stakeholders to understand evolving issues and requirements, understand upstream and downstream implications and dependencies, ensuring key solutions are executed and properly coordinated.
- Maintain a commitment to safe practices and hold others equally accountable.
- Complete designated amount of work in a specified timeframe with a high degree of quality.
- Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.
Salary : $58
