What are the responsibilities and job description for the HVAC Senior Service Technician position at Climatemakers of VA?
Job Description
Job Description
Benefits :
401(k) matching
Company car
Dental insurance
Health insurance
Paid time off
Vision insurance
The Senior Service Technician reports to the Service Manager, and is responsible for performing a wide range of HVAC servicing jobs for residential and light commercial HVAC customers.
Benefits
Paid Training
Flexible Scheduling
Competitive Compensation
Year-Round Work
Spiffs, Rewards, & Bonus Incentives
Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Senior Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and Climatemakers of VA. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being with service customers, other Climatemakers of VA technicians, the Service Manager, Dispatcher and the Parts Runners.
Representative duties include :
Performing special and complex HVAC service diagnostics and repairs without assistance, including performing periodic on-call duties, as required.
Conducting point-of-work sales of Indoor Air Quality services, unit components, and residential service contracts.
Developing lead referrals for Climatemakers of VA sales staff.
Performing related duties as directed by the Service Manager.
Job Qualifications :
High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
Five or more years of successful and full-time HVACR experience as a residential service technician.
Good oral and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential, commercial and industrial customers, suppliers, and all Climatemakers of VA employees.
Physical ability to perform all duties noted above under the conditions, circumstances and extreme weather found in Virginia.
Interest and initiative in maintaining and advancing his / her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
Current driver's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by Climatemakers of VA current insurance carrier
Interest, initiative and ability to be trained in low-key point-of-service sales techniques, including developing sales leads, sales of unit replacements, add-on units, IAQ services, and service contracts.
Ability to work under pressure of time, non-standard schedule, supervision considerations, weather, customer needs, and backlog constraints.
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