What are the responsibilities and job description for the Payment Associate, CVPA position at Clinch Valley Health?
Clinch Valley Health
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Clinch Valley Medical Center is a 175-bed acute care hospital with a growing integrated network of care that offers many services for our community. Today, our unwavering commitment to our patients ranks us as one of the top hospitals in Virginia and the nation for quality of care – including patient safety and health outcomes.
Where We Are:
As one of the most peaceful towns in the State of Virginia, Richlands is comfortably located within the mountains of Southwest Virginia. Nestled in the Appalachian Mountains and along the banks of the Clinch River, the Town of Richlands is privileged by the exposure of a diverse and unique culture. Many of the local attractions reflect the unique culture of Appalachian Mountains.
Why Choose Us:
- Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off / Extended Illness Bank package for full-time employees
- Employee Assistance Program – mental, physical, and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- Employee discount program
- And much more…
Position Summary:
Responsibilities for the Payment Associate, CVPA:
- Assist onsite patients with any billing questions and collect payments
- Manage all accounts identified as bankruptcies
- Maintain the credit card machine and Simpler for collections
- Work outstanding balance review report
- Assist with remit and cash posting, reconciling bank statements, reporting and assisting with end of day close out process
- Assist the coders with preparing the documentation required to prepare all out of office charges from the hospital system.
- Work collection accounts with TSI and assist the Billing Coordinator as needed
- Manage the Occupational/Industrial Medicine billing at the local facility
- Coordinate with the Finance Department to track down and redistribute payments that have been misrouted
- Refund Management - Review refunds initiated by the PMDS team on a weekly basis; transmit refund requests to the appropriate teams; confirm refund checks are successfully processed and mailed
- Perform other duties as assigned by the Billing Coordinator
Education: High school diploma or GED required. Associate's Degree strongly preferred.
Experience: Minimum of two years of medical office billing experience.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
