What are the responsibilities and job description for the Bilingual Care Coordinator position at Clinica Family Health?
What we offer:
Benefits:
- Medical
- Dental
- Vision
- FSAs/HSAs
- Accident/Hospital
- Retirement Plan
- other Employee & Family Support Programs
Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders
Compensation: Approximately $22.00 - $27.00 per hour. All individual pay rates are calculated based on the candidate's experience and internal equity.
Overview of Role:
Functions as a liaison and advocate for patients between their care team, specialty care, and/or other relevant staff and assists patients in navigating referrals to community resources and specialty care.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Completes comprehensive assessments to identify needs and barriers to the member’s ability to manage their medical and behavioral health conditions and treatment plans.
- Participates with the patient, caregivers, the primary care medical provider and health care team in developing a comprehensive care plan to overcome identified needs/barriers.
- Provides comprehensive care coordination for Clinica patients to include identifying and overcoming medical, psych-social, community, cultural/religious and financial barriers to care.
- Coordinates with internal and external resources to meet the identified needs of the patients and collaborates with providers.
- Functions as communication expert on social services, when working with other departments.
- Manages and monitors mental health referrals to Community Mental Health Centers for patients with higher level of behavioral health needs.
- Responsible for follow-up of high-risk patients, especially patients with depression as indicated by the depression registry’s targeted outcome measures.
- Responsible for resolving conflicts in a professional manner and is a model for strong interpersonal communication skills with all staff.
POSITION QUALIFICATIONS:
Education and Experience:
- BA/BS degree in Health/Human Services or a related field OR at least five years of equivalent experience in coordinating care for patients with the highest level of behavioral health and substance use treatment needs.
- Certified Addiction Specialist (CAS) preferred.
- Minimum 2 years of experience providing health education and/or patient navigation required, with preference for behavioral health navigation.
- Experience working in a community health setting or with underserved populations preferred.
Knowledge, Skills and Abilities:
- Bilingual in Spanish required.
- Sensitivity to under resourced individuals and communities.
- Case management for complex patients.
Clinica Family Health and Wellness is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.
Salary : $22 - $27
