Crisis Intervention Services Program Supervisor

"This is an opportunity to join a dynamic team making a difference in the lives of people struggling with an array of crises on a daily basis. We are looking for someone with strong leadership abilities who is capable of working in an ever changing environment, open minded, and passionate about helping both clients and staff." Christine, Hiring Manager 

Schedules:

• Wednesday-Saturday 2pm-12am 
• Sunday-Wednesday 2pm-12am

Purpose: 

As our Program Supervisor. you will be responsible for the overall coordination and management of the team, providing leadership to staff and serving as the primary point of communication. 

Job Summary: 

You will oversee the daily operations serving as the primary point of communication, oversight and decision-making regarding the Crisis team's needs, requirements and development. You will hire and train, and provide supervision.  You will be a working supervisor who may provide direct service to clients. You will work onsite in Boulder, CO and you will report to the Acute Services Manager.

Essential Functions:

Program Management:

• Plans, organizes, evaluates, and coordinates the daily operations of the program(s)
• Responsible for program development and implementing program initiatives that are consistent with the program’s objectives
• Coordinates the delivery of services to consumers of MHP
• Compiles and prepares program progress reports
• Responsible for scheduling program activities
• Teaches internal classes related to program methods and approach

Program Liaison:

• Acts as the point person for internal and external communication regarding the program
• Regularly collaborates among and between internal and external staff at all levels to manage and enhance professional relationships within the center and with partner agencies
• Represents MHP at external meetings, committees, and conferences related to the program
• Prepares presentations to and provide consultation and training to related third-party agencies or at conferences

Other

• Effectively interacts and communicates with other MHP staff/clients/customers/partners/etc.
• Regular and consistent attendance is required to perform other essential functions of the job
• Other duties as assigned
• Meets defined individual and department goals, activity metrics and Key Performance Indicators
• Promotes, supports and demonstrates MHP's mission, vision and values through both behavior and job performance and adheres to policies, procedures, Compliance Plan and Standards of Conduct on a day to day basis

You Will: 

• Supervise or oversee the scheduled crisis team on site 
• Provide supervision to staff on a routine and frequent basis, specifically through the lens of a recovery orientation, to ensure high quality, effective and efficient services as well as accurate and timely documentation.
• Demonstrate awareness, support and appreciation for cultural and diversity issues
• Hire, train, and develop a diverse team who possesses a wide range of abilities and professional competencies to deliver effective service to clients
• Lead regular staff meetings to promote team work, sustain an aligned and energized work force, promote communication and provide team direction
• Motivate and value staff around performance excellence, professional development and participation in important MHP meetings and committees
• Establish and clarify expectations, provide on-going coaching and feedback and administers the annual performance review process with employees
• Manage performance concerns as applicable
• Regularly assesses your team and provide appropriate training to assure solid job performance
• Identify training needs and provide/arrange training on relevant topics necessary to an effective and efficient functioning of team

Mental Health Partners offers a diverse, quality work environment, a competitive salary and a comprehensive benefits package. Our benefits include a very generous paid time-off policy (paid holidays, paid vacation and paid personal days-off), medical, dental, vision, flexible spending accounts, and percentage match-up retirement contribution. We are an Equal Opportunity Employer.

If selected as a provider for this clinical service position, you will be required to provide proof of education and transcripts (and proof of licensure, if applicable) and pass all required background checks prior to hire.   You will also be required to complete MHP’s credentialing process and attend new hire orientation/training before you will be able to begin work.

What We Need:

• Master’s Degree in Psychology, Social Work, Counseling, or related field with 1 or 2 year internship
• Three (3) years’ relevant experience including two (2) years’ relevant supervisory experience
• Licensed Clinical Social worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage/Family Therapist (LMFT) or Licensed PhD or PsyD, required
• Experience working with mentally ill population in outpatient and/or other settings

This position may supervise role(s) that are unionized and represented by SEIU Local 105

This position will close  by 2/26/2025 or until filled.