What are the responsibilities and job description for the Dental Office Front Desk position at Clinica Sonrisas?
Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team. This role is crucial in creating a welcoming environment for our guests and ensuring efficient operations at the front desk. As the first point of contact for our guests, you will play a key role in enhancing their experience.
This position is Part-Time with Full - Time opportunities.
Responsibilities
- Greet and assist guests upon arrival with a warm and professional demeanor.
- Manage check-in and check-out processes efficiently while ensuring accuracy in guest information.
- Handle reservations, cancellations, and modifications using our booking system.
- Maintain a clean and organized front desk area.
- Answer phone calls and respond to inquiries regarding services, amenities, and local attractions.
- Perform data entry tasks accurately to maintain up-to-date records.
- Assist with office duties including filing, proofreading documents, and managing calendars.
- Collaborate with other departments to ensure seamless guest services.
- Address guest complaints or issues promptly and professionally.
Skills
- Excellent organizational skills to manage multiple tasks effectively.
- Time management abilities to prioritize tasks efficiently throughout the day.
- Proficient in calendar management for scheduling appointments or meetings.
- (most of our patients speak ).
- Strong attention to detail for accurate record keeping and proofreading tasks.
- Exceptional interpersonal skills to foster positive relationships with guests and team members.
- Bilingual (most of our patients speak Spanish).
We provide training, and growth opportunities.
Join us in providing exceptional service while enjoying a dynamic work environment!
Job Type: Part-time
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16 - $22