Care Navigator

Job Description

Job Description

Job Title : Care Navigator & Benefits Administrator

Location : Onsite

Job Type : Full-time

Meta Care, Inc. is a leading healthcare organization dedicated to providing exceptional care and support to our members. We are currently seeking a highly motivated and compassionate individual to join our team as a Care Navigator & Benefits Administrator. This unique position combines the responsibilities of a Benefits Administrator with the crucial role of a Care Navigator, ensuring our members receive the highest level of care and support.

Responsibilities :

• Serve as the primary point of contact for members, providing guidance and answering questions regarding their plan benefits, coverage, and eligibility.
• Assist members in understanding their healthcare options, empowering them to make informed decisions about their care.
• Act as a trusted advisor and advocate for members, helping them navigate the complexities of the healthcare system.
• Utilize your expertise to help members find suitable doctors, schedule appointments, and obtain necessary authorizations.
• Stay up-to-date with the latest healthcare regulations and policies to provide accurate and timely information to members.
• Collaborate with internal teams to resolve member inquiries and concerns, ensuring a seamless and positive experience.
• Maintain detailed and accurate records of member interactions, ensuring proper follow-up and documentation.

Qualifications :

At Meta Care, Inc., we are committed to providing our members with exceptional care and support throughout their healthcare journey. As a Care Navigator & Benefits Administrator, you will play a pivotal role in ensuring our members have a clear understanding of their benefits and receive the care they need. If you are passionate about helping others, possess a strong understanding of benefits administration, and thrive in a fast-paced environment, we would love to hear from you.

To apply, please submit your resume and a cover letter outlining your relevant experience and why you believe you would be a great fit for this position.

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