What are the responsibilities and job description for the Member Ambassador - Washington DC position at Clinical Professional Connections?
Location : On-site in DC must be living in District of Columbia area to be offered the position
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Meta Care Inc., a vibrant and forward-thinking healthcare organization, is looking for a compassionate and dedicated Member Ambassador to join our District of Columbia team. In this full-time position , you will help our members navigate the healthcare system, coordinate and schedule their medical appointments, and offer essential benefit support. We’re seeking someone who takes a proactive approach to member care, ensuring that each member has seamless access to the resources and services they need.
This role does not include hands-on clinical care or heavy lifting. Instead, it focuses on coordinating schedules for preventive care and supporting disease and chronic care management. It’s a distinctive, mission-driven position dedicated to providing essential support for those in our care.
Responsibilities :
- Educate members about preventive care and wellness initiatives through outreach efforts.
- Provide educational materials and resources to help members understand and access healthcare services.
- Schedule and coordinate a range of healthcare appointments, including medical, dental, and specialist visits.
- Assist members in setting up and using remote monitoring devices (e.g., glucometers, blood pressure cuffs, medical alert systems).
- Manage the delivery of device supplies and other essential health-related resources.
- Assess home safety and organize home modifications or meal services as needed.
- Identify and coordinate community support services, such as transportation and home care, for members.
- Help members navigate benefit coordination and collaborate with healthcare plan design vendors.
- Develop and implement outreach campaigns to inform members about available benefits and services.
- Participate in client meetings to provide information on services and address any unmet needs.
- Follow up with members after hospital discharge and conduct on-site hospital visits for those who choose to participate.
- Work with company pharmacists and social workers to offer additional support to members.
- Maintain confidentiality and comply with PHI and HIPAA guidelines.
- Interact professionally and respectfully with members and colleagues.
- Travel to member locations and events as needed.
- Perform additional duties as assigned by the supervisor.
Requirements :
Compensation and Benefits :
Equal Employment Opportunity : Meta Care Inc. is dedicated to fostering a diverse and inclusive environment and is proud to be an equal-opportunity employer. We provide equal consideration to all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About Meta Care Inc : At Meta Care Inc., we are driven by passionate entrepreneurs committed to enhancing patient health and well-being nationwide. We offer personalized care and support to our clients and deeply value the contributions of every team member.
Immediate Availability :
This position is available immediately, and we are eager to welcome a dedicated LPN to our team. If you are compassionate, detail-oriented, and enthusiastic about supporting members in their healthcare needs, we would love to hear from you.
To apply : please submit your resume and a cover letter outlining your qualifications and interest in the position. We look forward to reviewing your application.
Send Resume to cspiegel@metacareusa.com
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Salary : $20 - $30
