Director, Foodservice & Event Hospitality

Description

CSO is looking for a Director of Food Services and Event Hospitality for our kitchen at Friends of the Homeless (FOH.)  

This position is responsible for the regional operation of foodservices by providing a nutritious and pleasant dining experience for guests/clients and enhancing community partnerships through donor and volunteer interaction. This Director oversees kitchen activities and functions across the agency, including meal and snack planning, food/supply ordering, food delivery, inventory control, food storage and disposal, cleanliness, food safety and ServSafe compliance The role orchestrates and facilitates agency events catering, community agricultural projects, and assists in creation of internal agency events, fundraising activities and volunteer engagement programs. 

As a Director of Food Services and Event Hospitality: 

You Will: 

• Oversee the preparation, cooking and serving of meals at all residential and shelter programs, primarily out of the FOH kitchen (where more than 600 meals are prepared each day) 

• Guide any meal and snack planning for after-school, community, day, and/or Clubhouse programs for optimal nutrition and cost-effectiveness 

• Procure and maintain inventory of food and foodservice supplies across the agency  

• Establishe procurement method for all CSO program locations to acquire and produce meals and snacks.  

• Maintain accurate purchasing records.  Ensure that department purchases remain within budget 

• Manage the food preparation, distribution and quality control practices of the department to ensure optimum nutrition and quality of product and compliance with health, safety and sanitation requirements and codes  

• Ensure proper sanitation practices in food preparation and cooking 

• Be responsible for food rotation, labeling and dating of food, where appropriate 

• Prepare menu, food production and staffing schedules as needed.  Adapt to variances based on food donations received by shelter 

• Provide training, supervision and direction to assigned staff  

• Work in multi-disciplinary team approach with other FOH departments to enhance training for individual participants. Maintain working relationships with other departments at CSO, including Facilities and Operations as well as clinical and therapeutic programs that might benefit from work-oriented engagement (such as gardening or culinary arts) 

• Help the Marketing & Development team envision, create, and produce fundraising and hospitality events    

What We Offer: 

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration. 

Our Agency: 

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities! 

CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out! 

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Cultural Diversity, Equity and Inclusion, Mindfulness Skills and more.  

EOE/AA 

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Qualifications

Your Background: 

• Associate’s or Bachelor’s degree in Culinary Arts (preferred) 

• Supervisory experience (5 years preferred)

• Knowledge of food safety, knife skills, and general kitchen best practices  

• Computer proficiency 

• ServSafe certification (or willingness to obtain) 

• Valid driver's license and reliable transportation 

Bilingual candidates are strongly encouraged to apply. 

We also seek applicants who embody CSO's values by being: 

• Positive -- maintaining resiliency and focusing on solutions 

• Respectful -- collaborating and effectively communicating 

• Insightful -- demonstrating self-awareness and effectively priority setting 

• Conscientious -- taking accountability and applying feedback