What are the responsibilities and job description for the Hospital and Community Services Supervisor position at Clinical & Support Options Inc?
CSO is looking for a Hospital and Community Services Supervisor to join our team.
This position will provide behavioral health services including consultation, support, assessment, intervention and discharge planning to individuals and families in the Emergency Department, community mobile, or CSO Crisis site. The position works to fulfill the requirements of the CSO contract with Hospital as well as cover needs for mobile assessments in the Athol community and, as needed, the greater Gardner area. The Supervisor represents CSO in providing clinical services and advocates for the behavioral health needs of clients.
As a Hospital and Community Services Supervisor:
You Will:
- Provide intake, psychiatric assessment services, and appropriate dispositions for clients experiencing a mental health emergency in the Emergency Department, mobile location, or CSO Crisis site
- Assist patients/families through coordination of referrals and assist in resource linkage to maximize patients' abilities to be treated in the least restrictive setting
- Provide any documentation required by the Emergency Department to client medical record
- Complete CSO documentation
- Seek external information to supplement clinical assessments. This includes contacting providers, family, friends and significant supports of the individual being evaluated
- Request expert consultations including supervisors, psychiatrists, hospital staff and CSO staff that are available for specialized consultation
- Facilitate admissions to local inpatient psychiatric hospitals following established procedures
- Complete all initial and ongoing credentialing requirements for those hospitals where employee will be providing services including obtaining required vaccinations, tox screens, and safety/health education competencies
- Maintain established CSO and hospital policies and procedures, objectives, confidentiality, quality improvement program, safety, infection control, compliance and environmental standards
What We Offer:
Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.
Our Agency:
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!
CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
EOE/AA
Your Background:
- Clinical Master's degree (required)
- Clinical license (preferred, must be license-eligible)
- Experience treating individuals with mental illness in outpatient, residential, crisis intervention, or psychiatric inpatient setting
- Valid driver's license and reliable transportation
Bilingual candidates are strongly encouraged to apply.
We also seek applicants who embody CSO's values by being:
Positive- - maintaining resiliency and focusing on solutions Respectful
- - collaborating and effectively communicating Insightful
- - demonstrating self-awareness and effectively priority setting Conscientious
- - taking accountability and applying feedback
