What are the responsibilities and job description for the Customer Service Associate Full Time position at Clinton Ace Hardware?
Job Summary
Clinton Ace Hardware is seeking a dedicated and enthusiastic Customer Service Representative to join our team! The ideal candidate will possess excellent communication skills and a passion for providing exceptional client services. This role involves assisting customers with inquiries, resolving issues, and ensuring a positive experience with our products and services.
Responsibilities
- Provide outstanding customer service by addressing inquiries and resolving issues efficiently.
- Communicate effectively with clients via phone or in-person interactions.
- Assist customers with product information and order processing
- Collaborate with team members to enhance the overall customer experience.
- Maintain a professional demeanor while handling challenging situations or complaints.
- Responsible for arranging inventory, organization, and stock verification.
Qualifications
- Previous experience in a customer service role is preferred but not required.
- Excellent problem-solving skills and attention to detail.
- A positive attitude with a willingness to learn and grow within the company.
- High school diploma or equivalent; further education is an advantage.
We look forward to meeting you and the possibility of you joining our team as a Customer Service Representative where your contributions will make a significant impact on our customers' experiences!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
Shift:
- 8 hour shift
- Day shift
- No nights
Work Location: In person
Salary : $15