Physician Practice Administrator

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

• The Physician Practice Administrator oversees the clinical and operational aspects of designated provider practice(s).
• This role involves collaborating with the Director of Physician Services, other Physician Practice Administrator, LPN/LVN-Clinic Leads, and Lead, Medical Assistants to enhance practice efficiency, improve patient satisfaction, foster employee engagement, and drive service line growth
• Additionally, the Physician Practice Administrator provides leadership to one or more LPN/LVN-Clinic Leads and/or Lead, Medical Assistants

Essential Functions

• Manages the daily clinical and operational aspects of designated provider practice(s)
• Ensures that care is provided to each patient in accordance with applicable compliance and quality standards
• Facilitates orientation, in-service education, training, and ongoing education for all personnel in the department(s)
• Conducts interviews and hires employees, while also providing corrective counseling, including employee relations and terminations when necessary
• Manages physician schedules
• Monitors assigned practices and collaborates with other practice leaders and the Director of Physician Services to ensure financial responsibility and adherence to annual practice budgets
• Provides leadership to LPN/LVN-Clinic Leads and/or Lead, Medical Assistants through performance management, coaching, and talent development, ensuring at least weekly communication
• Monitors practices for efficiencies to minimize practice investment, including accounts receivable oversight, budgeting, charge capture, and budget management
• Provides effective leadership to the assigned department(s) of responsibility
• Ensures that care is delivered to each patient in accordance with the Nurse Practice Act of the State of Ohio
• Ensures staff compliances with hospital/unit policies, procedures, protocols, and guidelines
• Participates in activities that ensure the competency of the staff
• Ensures proper staffing for the department(s) of responsibility
• Maintains accountability for fiscal management of the department(s)
• Demonstrates good management techniques in established lines of authority
• Demonstrates ability to adapt to varied age-specific patient populations
• Demonstrates maturity and accountability for job performance. Supports the philosophy, objectives and goals of the Department(s) and organization. Assesses areas of personal and professional growth
• Supports and promotes excellence in customer/guest relations, patient experience
• Supports and promotes the organization’s Quality, Infection Control, Safety, and Risk Management Programs
• Ensures 90% compliance on hand hygiene audits
• Understands and adheres to all regulatory and compliance standards

Knowledge/Skills/Abilities/Expectations

• Approximate percentage of time required to travel: 50%
• Must read, write and speak fluent English
• Must have good and regular attendance
• Performs other related duties as assigned

Education

• Required: High school diploma or equivalent
• Strongly Preferred: Bachelor’s degree in business, organizational leadership, healthcare management, or related field

Licenses/Certification

• Clinical certification or licensure, including but not limited to registered medical assistant (RMA), certified medical assistant (CMA), medical assistant (MA), or licensed practical nurse (LPN)

Experience

• Required: 3 years in physician practice management or similar healthcare setting, with specific leadership experience
• Strongly Preferred:
• 5 years in physician practice management or similar healthcare setting, with specific leadership experience