What are the responsibilities and job description for the HOST - DAYLIGHT BEACH CLUB position at Clique Hospitality L.L.C.?
JOB REQUIREMENTS
To include but not limited to
- Greeting guests in a positive, friendly manner and making them feel welcome.
- Anticipating the guests' needs and responding appropriately with a sense of urgency.
- Maintaining a level of professionalism, that will make guests want to return.
- Bidding farewell to guests, using guest's name when known, and encourage them to return.
- Control the flow of guests coming into the venue.
- Overseeing daily restaurant reservations, pre-assigning seating where necessary.
- Answering telephone and directing calls where necessary.
- Communicating with staff regarding VIPs, special orders, cake orders, special requests, large parties, etc - responsible for conveying all such information to management.
- Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
- Participate in weekly marketing requirements
- Adhere to weekly table and guest list requirements
- Assist in developing restaurant database through networking and completing data cards.
- Encourage guests to make weekly table reservations
- Build and establish a personal clienteles.
- Performing all opening and closing duties, based upon shift assignment.
- Cleaning menu covers, replacing inserts and general tidiness of podium area where necessary.
- Shutting down podium, forwarding phones to voice-loop and stacking menus at end of shift.
- Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department.
- Other duties as assigned
QUALIFICATIONS : (Include equipment knowledge / use)
JOB CODE : 1000385
