Property Manager

The Property Manager will manage all aspects of the property.  Significant components of this job involve finding and supervising staff, ensuring financial solvency, addressing problems like delinquent renters, and working to maintain or improve the current levels of occupancy.

The Property Manager will participate in budget discussions, decide which contractors to hire for maintenance, inspect units to ensure compliance with the property's rules, and help develop and implement resident services. All these are done in consultation with the District Manager of the property. 

Work Location: In-Person- On premises  

Responsibilities: The Property Manager is fully accountable for all property operations. The purpose of the Property Manager is to effectively manage and coordinate persons, activities and available resources in order to accomplish property objectives as set forth by the District or Area Manager, Regional Vice President and property owner. Property Manager shall also implement and enforce all company policies, guidelines and programs. These objectives will include maximizing occupancy levels and property values. In addition, the Property Manager will train the assistant manager to assume all duties of /the Property Manager in the event of the Property Manager’s absence.

- Assist in formulation of budgets for each upcoming calendar year. Property Manager is responsible for implementing and monitoring plans related to the financial performance of the property with the objective of maximizing the asset’s long-term value. 

- Responsible for staying within the established budget guidelines throughout the year.

-Implement rent collection policies and procedures to meet or reduce budgeted delinquent rent. Ensure rent is posted in a timely manner.  Make sure that all bank deposits are made immediately and are promptly recorded.

-Periodically review accounts to be turned over for collections and ensure such accounts are referred to collections in a timely manner.

-Process evictions, utility cut-offs and landlord liens as required on delinquent rents.

-Identify significant financial and operational trends/issues and promptly communicate with the District Manager.

-Approval of all purchase orders.

-Identify opportunities to increase income, and/or reduce operating costs.

-Provide continuous vendor/contractor communication concerning work scheduling, billings, vendor relations and certificates of insurance. The Property Manager is responsible for approving and processing all invoices to the corporate office for payment.

-Entry of invoices to the Property Account for payment on a weekly basis.

-Responsible for monthly overview reports and funding reports.

Resident Relations: The Property Manager is to maintain positive customer service disposition with residents. The manager will make regular inspections with residents move in/outs.  Handle all resident concerns with effective communication skills.  

Maintenance: The property manager will work with the Maintenance Supervisor in a collaborating relationship to achieve the goal of resident satisfaction with work order completion, on-call rotation and managing day to day operations with the property needs and the Maintenance team members. 

The Property Manager is also responsible for ensuring the culture of the property they are responsible for and ensuring the team members have a positive and motivated work environment. The property manager will ensure all team members are provided with an opportunity for growth and training.

Team Member Responsibilities:

Recruiting new team members –Placement of employment opportunities. Ensure full communication with applicants in the hiring and onboarding process.

New Employees- Ensure full communication of the new hire process is communicated fully. Provide important information to the employee with company policies, PTO, Holiday and benefit options and eligibility.

Provides all employees with an honest employee performance review at the time of the anniversary.

Supervisor, discipline, and guidance to all employees. Deliver counseling notice to employees when necessary.

Maintain accurate records of time worked and approval of timecards on bi-weekly payroll schedule.

Safety:

Report all liability and property incidents to the corporate office immediately. Ensure that all workers' compensation claims are reported promptly, and proper paperwork is completed. Conduct monthly safety meetings with all employees.

Requirements and qualifications: 

- The property manager should have excellent oral and written Communication capabilities. In additional to written and oral Communication skills, managers will have conflict resolution skills, if needed. 

- Knowledge of multifamily management operations, Software, and federal and local resident regulations. 

- Property Management Certification, preferred not required.