What are the responsibilities and job description for the Leasing Consultant position at CLK Multifamily Managment?
Leasing Consultant FT
Work Location: In person on premises
The Leasing Consultant is the property sales representative and is responsible for greeting prospects, professionally presenting the features and amenities of the property and properly securing lease agreements from qualified persons. The Leasing Consultant is very service-oriented and strives to make current residents feel welcome and comfortable at their property.
The duties and responsibilities of Leasing Consultants include:
- Responding to potential tenants’ in-person and online inquiries about the rental property. Record all telephone and in-person visits on appropriate reports. Conduct property tours showing available units.· Inspect/walk available “market ready” units, communicate related service needs to management.
- Defining the terms of the initial security deposit, the rent payment schedule, and the lease-covered building amenities.
- Input resident work orders for maintenance
- Providing post-lease services such as drafting termination notices or bringing legal action to recover unpaid rent.
- Verifying the information and references provided by prospective tenants on their applications.
- Preparing lease agreements in accordance with state laws, company policies, and client specifications. Complete lease agreements and files per tenant.
- Processing the tenant’s background information, which includes a completed lease application, proof of income, rental history, and, if needed, reference letters.
- Updating and maintaining records in the property management software system.
- Ensuring that all lease terms are followed correctly and in accordance with the law and taking appropriate action in the event of tenant default.
- Ensuring that the resolution of tenant maintenance complaints is entirely given a prompt response.
- Assisting in the planning and execution of marketing and outreach initiatives aimed at increasing traffic and encouraging occupancy.
- Generating weekly and monthly reports on leasing activity and other key metrics.
Qualifications
The qualifications of a Leasing Consultant include the following:
- Customer-focused strategy.
- A solid understanding of the laws and regulations governing leasing.
- Outstanding marketing abilities.
- Time management and project management abilities.
- Basic knowledge of computer software.
- Exceptional presentation and negotiating skills.
- Well-versed in sales and marketing strategies.
Requirements for Leasing Consultant:
Valid Driver’s License
Pre-employment drug test and background screening
Benefits
Medical and Dental Benefits
Long Term Disability
Paid Time Off
Holiday Pay
Retirement opportunities with 401K
Supplemental Benefits (Short Term Disability, Life Insurance)
Company-paid life insurance
Supplemental pay types:
Commission pay.
Schedule
Varies (8-hour shift)
Weekends and holidays may be required based on property needs.
Work Remotely: No
CLK is an Equal Opportunity Employer
Experience
Required- 2 year(s): Sales experience
- 2 year(s): Customer Service experience
- 1 year(s): RealPage software experience (OneSite, Knock, Yieldstar)
- 1 year(s): Leasing Consultant experience
Education
Required- High School or better
Licenses & Certifications
Required- Driver License
Skills
Required- Computer Knowledge
- Verbal Communication
- Customer Service
- Detail Oriented
- Marketing Skills
- Organization Skills
- Time Management
Behaviors
Preferred- Loyal: Shows firm and constant support to a cause
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Enthusiastic: Shows intense and eager enjoyment and interest
