What are the responsibilities and job description for the Senior Account Manager position at CLM Search?
Job title : Senior Account Manager
Location : Bay Area, CA
About the client and role
Our client, a leading Semiconductor company, is in search of a Senior Account Manager. This position will support the execution of the strategic sales and marketing plans for the assigned customers through use of sales and business system ability. The Account Manager will work closely with the Regional Director / Sales VP, sales team, other corporate functional teams, and the factories to maintain and support the business of the assigned customers.
Responsibilities
Account Farming (External) :
- Build and maintain strong customer relationships; act as the primary contact for AM-related matters.
- Resolve customer issues related to production planning, logistics, purchasing, and finance services.
- Manage customer requests, die loading, tracking, and support factory die attainment efforts.
- Handle expired / excess material disposition, aging wafer clearance, and liability claims.
- Address and track customer complaints, service issues, and quality concerns.
- Provide customer reporting and respond to inquiries.
Internal Account Support :
Sales Support :
Skills and Qualifications
About CLM
At CLM, we’re obsessed with creating a better executive search experience for our candidates and clients in the automotive industry. With over 25 years of international experience providing staffing solutions at C-Suite, Leadership and Management level, we go above and beyond to ensure your needs always come first.
