Retail Credit Analyst

Clopay Corporation is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team. We have an excellent opportunity for a Retail Credit Analyst in our Mason, Ohio headquarters location.

In this position, the successful candidate will perform the following job responsibilities:

• Establish and maintain professional contact with CBPC Retail Accounts to ensure that open invoices are resolved in a timely manner.
• Submit monthly statements, in formats required, noting open invoices to Retail accounts for payment and follow-up on exceptions until resolved.
• Identify drivers / causes of invoices going unpaid so that corrective action may be taken to minimize or eliminate future occurrences.
• Minimize delinquencies and write-offs of Retail trade Accounts Receivable.
• Maintain Retail DSO’s in accordance with Departmental and Company goals.
• Maintain accurate credit files/records for all Retail Accounts.
• Obtain Proof-Of-Deliveries needed for payment from applicable Clopay locations in a timely manner.
• Complete daily Hold Order Report for Retail Accounts so that orders are released from credit hold in a timely manner.
• For Retail Co-Op orders, where authorization is required for payment, ensure that only authorized orders are released from credit hold and communicate denied orders to customers in accordance with departmental procedures.
• Enforce Earned/Unearned discounts in accordance with Departmental policy.
• For Home Depot and Menards, utilize web based Portal sites in obtaining payment status of unpaid invoices and handle accordingly.
• Maintain Excel Microsoft Access Database for Home Depot (USA & Canada) and Menards open / closed invoices.

Job Requirements: