What are the responsibilities and job description for the Service Coordinator position at Closet Factory - Baltimore, MD?
Job Description
Job Description
Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner, so your ability to multi-task is essential. You will come in contact with many different types of people and help them with their requests, so having a solution-driven mindset is important. There is a team atmosphere in the Office and many challenges are handled as a group. You must also be able to take the initiative to get the job done individually. All clients need to be handled with complete care, so we are looking for those individuals with great customer service skills.
Your responsibilities will include :
- Working with clients and handling any issues that may have.
- Scheduling appointments through phone and email contacts
- Working with Designers, Installers and production team to come up with solutions.
- Responsible for problem resolution for clients
- Maintaining customer database
Specific requirements :
Benefits Include :
