What are the responsibilities and job description for the Receptionist/Service Coordinator position at Closet Factory?
Description of the role:
As a Receptionist/Service Coordinator at Closet Factory, you will be a vital part of our team, responsible for providing exceptional customer service and ensuring smooth coordination of daily operations. In this role, you will be the first point of contact for visitors and callers, representing our company with professionalism and friendly demeanor.
*Please do not call our office asking about your application status.
Responsibilities:
- Greet and welcome visitors, offering assistance and directing them appropriately
- Answer incoming calls, screening and transferring them to the appropriate departments
- Manage and distribute incoming/outgoing mail and email correspondence
- Schedule appointments and maintain calendars
- Coordinate and schedule service appointments
- Provide support to service technicians, ensuring timely and efficient completion of tasks
- Maintain accurate and up-to-date records, including customer information and service logs
- Handle customer inquiries and resolve any issues or concerns
- Assist with administrative tasks such as data entry, filing, and organizing documents
Requirements:
- Prior experience in a receptionist or customer service role
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Strong organizational skills with the ability to multitask and prioritize
- Attention to detail and problem-solving abilities
- Ability to work independently and in a team environment
- High school diploma or equivalent
- Reliable Transportation
- Ability to work Saturdays
Benefits:
- Competitive compensation of $15 - $20 per hour
- Health, dental, and vision insurance
- Paid time off
- Career advancement opportunities
About the Company:
Closet Factory is a leading provider of custom storage solutions. We are happy to be serving our local Las Vegas community with a focus on quality craftsmanship and exceptional customer service. Our team is dedicated to creating beautiful and functional spaces that enhance our customers' lives. Join us in making a difference, one closet at a time.
Closet Factory has been designing creative custom home organization solutions for every room in the home for over 40 years. The home improvement sector in Las Vegas is experiencing tremendous growth and we are looking for dynamic individuals who want to take the next step in their career and join our winning team.
Closet Factory Las Vegas is looking for a Service Coordinator to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office duties and errands.
In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with word processing applications. A pleasing personality with strong communication skills is also highly valued. If you are a highly organized and disciplined individual, and able to perform work tasks with limited supervision, we'd love to hear from you. Apply today to join our team!
Learn more about us: www.closetfactory.com
Salary : $15 - $20
